Recovery Officer
4 months ago
Job Brief:
Perform outbound calls to customers with related active/deactivated accounts AND handle inbound recovery related call and device unblocking requests.
Outbound calls to delinquent customers
- Negotiate payment arrangement when applicable.
- Update CRM & UCCS on call made.
Inbound calls which related to unblocking of device requests/recovery related call.
- Negotiate payment arrangement when applicable.
- To execute the unblocking request.
- Update CRM & UCCS on call made.
**Benefits**:
- EPF & SOCSO provided
- Annual Leave entitlement
**Job Type**: Contract
Contract length: 3 months
**Salary**: RM2,500.00 per month
**Benefits**:
- Opportunities for promotion
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
- Overtime pay
Application Question(s):
- How much is your expected salary?
- How long do you need to serve your notice period?
Shift availability:
- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)
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