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Recovery Officer

1 month ago

Bandar Sunway, Malaysia Brandt International Sdn Bhd Full time

Job Brief:
Perform outbound calls to customers with related active/deactivated accounts AND handle inbound recovery related call and device unblocking requests.

Outbound calls to delinquent customers
- Negotiate payment arrangement when applicable.
- Update CRM & UCCS on call made.

Inbound calls which related to unblocking of device requests/recovery related call.
- Negotiate payment arrangement when applicable.
- To execute the unblocking request.
- Update CRM & UCCS on call made.

**Benefits**:

- EPF & SOCSO provided
- Annual Leave entitlement

**Job Type**: Contract
Contract length: 3 months

**Salary**: RM2,500.00 per month

**Benefits**:

- Opportunities for promotion

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay
- Overtime pay

Application Question(s):

- How much is your expected salary?
- How long do you need to serve your notice period?

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)