Junior Project Manager

1 month ago


Kuala Lumpur, Malaysia Ambition Full time

**Job details**:
Posted 16 February 2024

SalaryRM4000 - RM7000 per annum

LocationKuala Lumpur

Job type Permanent

DisciplineTechnology & Digital

Reference271120_1708053007

Key Responsibilities:

- Serve as the primary point of contact for client needs, requirements, and expectations related to the assigned project.
- Develop an understanding of the requisite financial control levels for projects, including budgeting, forecasting, invoicing, and maintaining meticulous oversight of ongoing project budgets.
- Acquire a comprehensive understanding of internal department roles, project stages, and administrative processes to facilitate seamless management from initial brief to final build, delivery, and project reporting.
- Address client requirements outlined in the contract or Service Level Agreement (SLA).

Key Roles:

- Assist in managing the delivery output process, including conveying client feedback to team members and overseeing the delivery of key stages of work.
- Manage backup/recovery plans, disaster backup scenarios, capacity management, and risk management, ensuring communication with the client and adherence to industry rules and guidelines.
- Act as the primary contact for the assigned project, overseeing service delivery, and supporting the Project Manager in identifying growth opportunities and ensuring contract profitability.
- Make a significant contribution to overall client satisfaction for project delivery.
- Input key documents into project/account repositories.
- Provide support for end-to-end planning, construction, and delivery of the assigned project.
- Address performance issues in troubled units/departments to achieve productivity objectives.

Team Collaboration:

- Attend and contribute positively to team meetings.
- Share information with team members and work comfortably with all stakeholders.
- Perform additional duties as required, including covering absences/leave when necessary.

Job Requirements:

- Showcase excellent time management and organizational skills, with a proven ability to work under pressure, meet tight deadlines, and manage multiple work streams with conflicting priorities.
- Possess excellent customer service skills and effective communication abilities in English with all customers and stakeholders.
- Adapt to change and respond positively to new challenges.
- Work autonomously, investigate, and think analytically to creatively problem-solve.
- Hold a diploma or university degree in Computer Science/Engineering or a related discipline.
- Experience in credit collection for BFSI and/or the telecommunications industry, along with knowledge of the credit collection workflow from pre-due to recovery, is an added advantage.
- Proactively and timely support project deployment, ensuring the quality, accuracy, and practicality of all tasks.
- Demonstrate a natural team player attitude.
- Exhibit good financial acumen.



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