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Customer Service Executive
1 week ago
**Basic Salary: RM3000 - RM3400 + Allowance + Signing Bonus (Depends on experience)**
**Location: Bandar Medini 7, Nusajaya**
**JOB REQUIREMENTS**:
- Excellent communication and writing skills in **English** and **Bahasa Malaysia.**:
- Able to communicate in **Mandarin** since it will be dealing with Mandarin Speaker.
- **SPM leavers** are encouraged to apply.
- Able to work on **rotational shifts.**:
- Prior working experience in the **call service industry** will be an added advantage.
- Good problem-solving skills and ability to perform under a high paced working environment.
- Age Group**:18-55 years old.**
**JOB DESCRIPTION**:
- Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company’s products.
- Exceeding customer expectation in terms of customer service & accurate information.
- Working in a team to achieve the required KPI elements and SLA.
**Job Types**: Full-time, Permanent, Fresh graduate
Pay: Up to RM4,500.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Supplemental pay types:
- Attendance bonus
- Overtime pay
- Performance bonus
- Retention bonus
- Signing bonus
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