Concierge / Customer Service

Role OverviewWe are looking for a Luxury Concierge Associate to join our APAC team at Ten Lifestyle Group. As a key member of our customer service team, you will be responsible for delivering exceptional service experiences to our members. You will utilize your knowledge and expertise to research and recommend tailored lifestyle solutions, ensuring that our...

JLL supports the Whole You, personally and professionally. Job Summary The Experience Services Concierge is responsible for the delivery of amazing client and guest experiences and ensuring that all customers and visitors are assisted accordingly in a warm, professional, and friendly manner. This role will be responsible for delivering exceptional guest...

At Shangri-La Hotels & Resorts, we are a heart-warming family. We share something powerful - our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by...

**To complement our APAC team in Malaysia, we are looking for a Mandarin & Cantonese-speaking Luxury Virtual Concierge in the area of Luxury Lifestyle Management.**: If you have a proven luxury hospitality and/or Lifestyle Concierge background, with an excellent knowledge of the products and worldwide destinations associated with high-end travel and leisure,...

**To complement our APAC team in Malaysia, we are looking for Concierge Experts that is fluent Mandarin & Cantonese speaking to join an award-winning, crisis-resistant travel and leisure company. This is fully remote working that gives you that work life balance that everyone wants!** If you have a proven luxury hospitality and/or Lifestyle Concierge...

Summary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting associate, guest and owner expectations. The Assistant Manager - Concierge is responsible to assist the Front Office team in managing the guest service department as a successful...

**Responsibilities**: - RM500 - to - RM5000Benefits

Job OverviewAs a Customer Service Manager, you'll play a critical role in delivering positive outcomes for our customers and stakeholders. You'll work closely with cross-functional teams and leaders across many levels of management to drive results.The successful candidate will have a minimum of 1 year of experience in the travel industry managing booking...

**【Job Description】** 1. Membership services: - To coordinate and manage the card membership and loyalty programs in order to achieve the established company business and goals. 2. Concierge services & Customer service: - To respond and communicate with customers pertaining to their queries - To assist customers in the event of emergency 3. Mall...

**Responsibilities**: Provide accurate information and assistance in a professional manner to customers, retailers. Responds to all guest requests in an accurate and timely manner Be Shopping Mall ambassadors by providing exemplary customer service Flexible, able to priorities and multi task with good problem solving skills, customer oriented skills. At...

**Your Roles include**: - Attending to incoming calls promptly, courteously in a competent and professional manner. - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem;...

About UsTen Lifestyle Group is a rapidly growing, entrepreneurial company that provides innovative lifestyle management and concierge services to individuals and businesses worldwide.Our MissionAt Ten Lifestyle Group, we aim to deliver exceptional service experiences that exceed our customers' expectations. We achieve this by leveraging our unique blend of...

To effectively present an efficient and courteous concierge/front desk service to customers to achieve the desired Key Performance Index (KPI) for Customer Satisfaction. - To effectively manage customer complaints/enquiries before escalation to the next level of authority. - To ensure all in-coming telephone calls are attended to promptly and efficiently. -...

JOB REQUIREMENT - Working experience and knowledge as a customer service. - STPM / Diploma and above. - Retiree are welcomed - Talk active - Can Start Immediately JOB RESPONSIBILITIES - Maintain excellent relationships with customers - Promote our mobile apps - Develops service procedures, policies and standards - Set a clear mission and deplay strategies...

**Company Background** **Responsibilities**: - To lead a team of 2 Juniors - Attend to visitors at the front desk by greeting, welcoming, directing and announcing them appropriately - Answer, screen and forward incoming phone calls - Respond to all requests in a courteous, professional manner at all times - Control guests/vendors access to residential...

**Job Brief**: **Responsibilities**: - Setting realistic expectations, resolving fulfilment-related problems and providing support to the customer, ensuring a high level of satisfaction. - Primarily handle inquiries via various channels & platforms about orders, payments, shipping, vouchers, etc. from both seller and buyer through native channels or...

Good communication with customers through understanding their requirements and needs - Answering the telephone and manage customers inquiries **Requirements**: - Minimum SPM and above - Good interpersonal and communication skills. **Job Types**: Full-time, Permanent **Salary**: RM3,800.00 - RM5,800.00 per month Schedule: - Monday to...

Looking for a role that allows you to take deep ownership of your work? **JOB SUMMARY** **Responsible for back office operation support and promoting quality customer care with passion and enthusiasm** **KEY RESPONSIBILITIES** - Responsible for the back office operation support- Decentralization of Policy Servicing(Non-Financial Policy Changes) - Incoming...

We are looking for a Mandarin & Cantonese-speaking Luxury Lifestyle Manager in the area of Luxury Lifestyle Management. A customer service-focused individual who is passionate about providing the perfect concierge experience for our members every time - whether a short trip for business or a leisure holiday for the whole family. You will be able to build...

We are looking for a Mandarin & Cantonese-speaking Overnight Luxury Lifestyle Manager in the area of Luxury Lifestyle Management. A customer service-focused individual who is passionate about providing the perfect concierge experience for our members every time - whether a short trip for business or a leisure holiday for the whole family. You will be able to...