Outlet Manager

5 months ago

Sibu, Malaysia C&C Gallery Full time

Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards.
- Lead Outlet Supervisors to achieve company annual/quarterly/monthly sales targets and other operational-related goals.
- Oversee the daily operations of all our restaurant outlets.
- Work with Outlet Supervisors to ensure execution of Operational SOPs for all outlets in compliance with Company policies and procedures.
- Hire, train, supervise and appraise the performance of Outlet Supervisors. Guide and retrain Outlet Supervisors as required.
- Perform quality controls and monitor Operational KPIs.
- Propose improvements in operational management systems, processes and best practices.
- Oversee the purchase of materials and inventory for all outlets by working together with Outlet Supervisors.
- Collaborate with internal marketing team to develop, monitor and execute marketing plans.
- Prepare forecasts (sales, expenses, labour costs etc.) and manage budgets for all outlets.
- Formulate strategic and operational objectives for all outlets based on financial data to improve profitability.
- Report to management on all outlets' sales results, productivity, and outlet-related issues. Propose and execute follow-up preventive and corrective action plan when necessary.
- Evaluate all outlets' performance at specified intervals.
- Lead F&B team by attracting, recruiting, training and appraising talented person.
- Establish targets, KPI’s, schedules, policies and procedures.
- Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork.

**Job Types**: Full-time, Permanent

**Salary**: RM3,500.00 - RM5,000.00 per month

**Benefits**:

- Maternity leave
- Meal provided
- Opportunities for promotion

Schedule:

- Rotational shift

Supplemental pay types:

- Commission pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Sibu: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Food service: 3 years (required)

**Language**:

- Chinese (required)

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