Customer Service Junior Executive
3 weeks ago
Follow up sales/orders with the respective salesperson and interact with customers to provide and process information in response to inquiries or requirements about products and services in a timely and efficient manner.
- To be fully supported for sales person to process the order received from customers.
- Handling and feedback on customer’s complaint and delivery discrepancies.
- Coordination - Liaise with inter-department to ensure the smooth running of delivery schedule to fulfil customer’s requirements.
- Company Assets - Monitoring & tally internal records with customers for company assets (IBC, Drum & others).
- Reporting - Database key in on time & no error
- Other ad-hoc duties perform other ad-hoc duties as assigned by HOD/ management with no error & within timeline.
**Job Types**: Full-time, Permanent
**Salary**: RM2,000.00 - RM2,800.00 per month
**Benefits**:
- Dental insurance
- Health insurance
- Maternity leave
Schedule:
- Fixed shift
- Holidays
- Monday to Friday
Supplemental pay types:
- Attendance bonus
**Experience**:
- Working: 2 years (preferred)
**Language**:
- English (preferred)
- Malay (preferred)
Ability to Commute:
- Masai (required)
Ability to Relocate:
- Masai: Relocate before starting work (required)
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