Retail Associates
5 months ago
**About the Role**
This is a full-time role to support retail operations of our Steve Madden JPO store by providing excellent customer service and achieving the sales goals.
**Job Scope**
- The Retail Associate will act as a Brand Ambassador and be responsible for delivering an exceptional customer service experience to delight the customers.
- Support the day-to-day store operations including retail sales, stocks management, cashiering and any other tasks as instructed by the Store Leader.
- Strive to achieve individual and store sales target through excellence in store KPIs - Conversion rate, UPT & ATV.
**Requirements**:
- Friendly, confident personality and good communication skills to engage with customers.
- Able to speak English & Malay. Mandarin will be an added advantage
- Ability to work in a fast-paced and dynamic retail environment.
- Min 1 year retail experience is required.
- Willing to work on shifts, weekends and public holidays.
- 7 Off-days per month.
**Salary**: Up to RM4,000.00 per month
**Benefits**:
- Health insurance
- Maternity leave
- Opportunities for promotion
Schedule:
- Afternoon shift
- Day shift
Supplemental pay types:
- Attendance bonus
- Commission pay
**Experience**:
- Retail: 1 year (required)
**Language**:
- English (required)
- Mandarin (preferred)
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