Waiter/ Waitress

6 months ago

Kota Damansara, Malaysia The Precious Seed Malaysia Sdn. Bhd. Full time

Responsibilities and Duties:

- Greet customers as they enter the establishment and assist them with seating arrangements.
- Provide menus and answer any questions regarding menu items, specials, or promotions.
- Take customer orders accurately and relay them to the kitchen or bar staff promptly.
- Manage reservations, including recording bookings, confirming reservations, and preparing seating arrangements if applicable
- Coordinate with the kitchen and serving staff to ensure timely service for reserved tables.
- Set up and arrange tables and chairs according to the seating plan and ensure they are clean and presentable.
- Monitor tables throughout service to ensure they are cleared and reset promptly after each customer leaves.
- Assist with bussing tables, removing used dishes, and maintaining cleanliness in the dining area.
- Address customer inquiries, complaints, or requests promptly and professionally.
- Anticipate the needs of customers and provide attentive service to enhance their dining experience.
- Adhere to health and safety regulations, including proper food handling, sanitation, and hygiene practices.
- Report any safety hazards or concerns to the floor manager or supervisor immediately.
- Communicate effectively with kitchen staff, bartenders, and other floor staff to ensure seamless coordination during service.
- Wipe all washed cutleries and glasses and keep at station all time.

**Requirements**:

- Previous experience in a customer service role, preferably in the hospitality industry.
- Strong communication and interpersonal skills.
- Able to communicate in English & Bahasa Malaysia.
- Ability to work well under pressure and multitask in a fast-paced environment.
- Attention to detail and a focus on providing high-quality service to customers.
- Availability to work flexible hours, including evenings, weekends, and holidays.

**Job Types**: Full-time, Permanent

Pay: RM1,500.00 - RM2,200.00 per month

**Benefits**:

- Meal allowance

Schedule:

- Fixed shift
- Holidays
- Weekend jobs

Supplemental pay types:

- Attendance bonus
- Overtime pay
- Performance bonus

**Experience**:

- Server: 2 years (preferred)

**Language**:

- English & Bahasa Malaysia (preferred)

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