Customer Service Specialist

Scope of Service/JD: - Conduct daily price checks and SKU mapping across different e-commerce platforms to ensure price competitiveness and attractiveness. - Support team on livestream coordination and operations (support and troubleshoot during livestream) - Shift Arrangement : Weekdays + Normal Shift (9.30am - 6.30pm). (Might have weekend shift). - EPF,...

Position: Customer Services (KYC- know your customer) Work location: Mercu 2, KL Eco City, Midvalley Contract 3 months (extendable based on performance) **Job overview: Seller KYC (know your customer) is a crucial role in this e-commerce platforms that require customer identification and verification for regulatory compliance and risk management...

**Company Overview**: We are representing one of the leading online shopping platform in Southeast Asia. Convenient and seamless shopping to users that are looking to shop anytime, and anywhere. With strong payment and logístical support. **Responsibilities**: Optimize operation flows and build SOP for product operations. Improve user experience and...

**Responsibilities**: - Optimize operation flows and build SOP for product operations. - Improve user experience and product efficiency for greater customer satisfactoin. - Implement market research to understand market trends. - Contribute to user experience improvement projects and review customer management processes. **Requirements**: - Bachelor's...

**Date**:25 Aug 2023**Job Posting End Date**: **Job Country**:Malaysia**Job State/Province**:Kuala Lumpur**Job Location/Region**:Mid Valley City**About BHP** At BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary...

**Company background**: **In this Role, you’ll get to**: - Professionally handle high volume of inquiries from clients and customers. - You will be accountable for meeting individual (KPIs) and team goals. - Understand and deliver business strategies and improve customer services through the execution of self-service. - Continuously identify work process...

**Customer Service Executive** **Samsung Authorized Service Center (One Mobile Care SDN BHD) - The Garden Mall.** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Speak Malay and English - Willing to learn & start from below - Availability to work shift hours,...

**Company background**: **In this Role, you’ll get to**: - Professionally handle high volume of inquiries from clients and customers. - You will be accountable for meeting individual (KPIs) and team goals. - Understand and deliver business strategies and improve customer services through the execution of self-service. - Continuously identify work process...

**Customer Service Executive** **Samsung Authorized Service Center (One Mobile Care SDN BHD) - The Garden Mall.** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Speak Malay and English - Willing to learn & start from below - Availability to work shift hours,...

**Customer Service Executive** **Samsung Authorized Service Center (One Mobile Care SDN BHD) - The Garden Mall.** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Speak Malay and English - Willing to learn & start from below - Availability to work shift hours,...

**Responsibilities**: - Provide general administrative and clerical support to company's daily operations - Develop and maintain office data management and filing systems - Handle customer enquiries and complaints following company procedures, guidelines, and policies - Maintain customers’ personal data and payments details - Arrange class schedule...

Handle Inbound/Outbound inquiries and feedback highlighted by users. - Respond to customer queries in a timely manner via in-house ticketing system. - To update daily trackers and provide information of operational functions in Shopee Express to respective stakeholders. - Work across multiple teams to push for process and system improvements. - Perform...

Our Client is a specialized manufacturer of high-quality water ionizer generating systems for over 4 decades. Their pledge to realize a revolution in True Health - in the form of physical health, economic health, and mental health - is supported by thousands of people around the world. They feel that the personal nature of a direct sales marketing business...

**Our team is looking for a proactive and creative, detailed** **Marketing Executive to**: - Drive our marketing strategy from planning to implementation, consistently refining tactics for optimal results. - Generate ways to obtain new customers and preserve existings. - Manage all communication channels, including online/offline media and social platforms,...

**Responsibilities**: - Gives sales presentation to client/prospect if required; - Preparing Sales Documents: Quotation, Proposal, Invoice & etc; - Assist in marketing activities by attending seminar, exhibitions, trade show, conference and other relevant marketing events; - Build strong customer relationship through excellent customer services; - Inform...

**Date**:29 Nov 2023**Job Posting End Date**: **Job Country**:Malaysia**Job State/Province**:Kuala Lumpur**Job Location/Region**:Mid Valley City**About BHP** At BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary...

Emerald Infinity Sdn Bhd is one of the world’s fastest leading Outsourced Sales and Marketing company that collaborates with international clients across different countries in providing professional marketing solutions through face-to-face marketing. We collaborate with clients from various industries such as Food & Beverage, Banking & Finance,...

**Responsibility**: - Video editing, animation/motion graphics, post-production and sound editing - Manipulating and editing film pieces in a way that is invisible to the audience. - Stay updated on industry trends, emerging technologies, and video editing techniques to continually improve skills and contribute fresh ideas to projects. - Conduct quality...

**Key Responsibilities**: - Demonstrate the use of the products & services - Market & Sell brand’s products & services - Build and maintain good relationships with customers as well as other team members. - Engage customers in a productive discussion to address their concerns - Host/Organize occasional workshops or parties for customers’ engagement -...

**Key Responsibilities**: - Demonstrate the use of products & services - Market & Sell brand’s products & services - Build and maintain good relationships with customers as well as other team members. - Engage customers in a productive discussion to address their concerns - Host/Organize occasional workshops or parties for customers’ engagement -...