![Mindpec Solutions](https://media.trabajo.org/img/noimg.jpg)
Quality Analyst Assistant Manager
2 weeks ago
**Responsibilities**:
- Assist in leading and coordinating the quality assurance team.
- Provide training and guidance to team members on quality standards and procedures.
- Coordinate with cross-functional teams to integrate quality assurance into operations.
- Maintain accurate records of quality assurance activities, test results, and audits.
- Assist in preparing quality reports and performance metrics for management review.
- Update quality documentation, including procedures, work instructions, and quality manuals.
- Identify opportunities for process improvements and efficiency enhancements.
- Assist in implementing continuous improvement initiatives to enhance quality and productivity.
- Collaborate with teams to resolve quality-related issues and implement corrective actions.
**Requirements**:
- Experience in managing quality control/quality analysis organization or leading cross functional quality improvement projects and teams.
- 3+ years of demonstrated management ability across diverse functions (direct reports, cross functional relationships, 3rd party vendors. etc.)
- Proven track record of collaborating with cross-functional groups to produce results.
- Demonstrated ability to perform well in a rapidly changing and extremely global team.
- Sales background is an advantage.
- Strong practical experience with Excel (PivotTable, Charts, Statistical functions) is required a plus.
- Excellent communication skills.
- Strong critical thinking and exceptional problem-solving skills.
- Proven track record of breaking down complex process and identifying key pain points to deliver business improvements at the regional or global level.
- Passion for our mission of ensuring a world class support experience for our community.
- Quality certification (e.g., Lean Six Sigma, TQM, etc.) a plus.
**Job Types**: Full-time, Permanent
Pay: RM6,000.00 - RM8,000.00 per month
**Benefits**:
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
**Experience**:
- Quality Assurance Assistant Manager: 3 years (required)
**Location**:
- Kelana Jaya (required)
-
Quality Analyst
2 months ago
Kelana Jaya, Malaysia MINDPEC SOLUTIONS SDN BHD Full timeQuality Analyst. have experience in Customer Service. working location Kelana Jaya **Salary**: RM4,500.00 - RM5,500.00 per month **Benefits**: - Opportunities for promotion Schedule: - Rotational shift Supplemental pay types: - Performance bonus - Retention bonus - Yearly bonus
-
Quality Analyst
6 days ago
Kelana Jaya, Malaysia GrowthFn Sdn Bhd Full timePosition: Quality Analyst - Mandarin SpeakerLocation: Kelana Jaya, Malaysia.Salary Range: RM 5,500Language: Mandarin,Specialization: at least 1 year QA experience. Content Moderation backgroundTarget Onboarding Date: 31st May, 2024Type: Full-timeShift: 24/7Responsibilities: Construct searches and reports designed for automated analysis and topic...
-
Quality Analyst
6 days ago
Kelana Jaya, Malaysia MINDPEC SOLUTIONS SDN BHD Full timeQuality Analyst.have experience in Customer Service.working location Kelana JayaSalary: RM4, RM5,500.00 per monthBenefits: Opportunities for promotionSchedule: Rotational shiftSupplemental pay types: Performance bonus Retention bonus Yearly bonus
-
Quality Analyst Supervisor
5 days ago
Kelana Jaya, Malaysia GrowthFn Sdn Bhd Full timePosition: Quality Analyst Supervisor - Mandarin SpeakerLocation: Kelana Jaya, Malaysia.Salary Range: RM 6,000 - 7,000Language: MandarinSpecialization: At least 1 year QA Supervisor experience. Banking, AML, and KYC backgroundTarget Onboarding Date: 31st May, 2024Type: Full-timeShift: 24/7 Rotational Shift.Responsibilities:Construct searches and reports...
-
Quality Analyst
2 weeks ago
Kelana Jaya, Malaysia GrowthFn Sdn Bhd Full timePosition: Quality Analyst - Mandarin Speaker Location: Kelana Jaya, Malaysia. Salary Range: RM 5,500 Language: Mandarin, Specialization: at least 1 year QA experience. Content Moderation background Target Onboarding Date: 31st May, 2024 Type: Full-time Shift: 24/7 **Responsibilities**: - Construct searches and reports designed for automated analysis...
-
Quality Analyst Supervisor
2 weeks ago
Kelana Jaya, Malaysia GrowthFn Sdn Bhd Full timePosition: Quality Analyst Supervisor - Mandarin Speaker Location: Kelana Jaya, Malaysia. Salary Range: RM 6,000 - 7,000 Language: Mandarin Specialization: At least 1 year QA Supervisor experience. Banking, AML, and KYC background Target Onboarding Date: 31st May, 2024 Type: Full-time Shift: 24/7 Rotational Shift. **Responsibilities**: Construct...
-
Quality Assurance Analyst
4 weeks ago
Kelana Jaya, Malaysia GrowthFn Sdn Bhd Full time**Position: Quality Assurance Analyst** **Location: Kelana Jaya, Malaysia.** **Salary Max: RM 5,500** **Language: Mandarin (Malaysian)** **Project: Logistics** **Specialization: At least 1 year QA with Logistics Experience** **Target Onboarding Date: 15th June 2024** **Type: Full-time** **Shift: 24/7** **Qualifications** **Main Requirements**: -...
-
Assistant Quality Assurance Manager
1 week ago
Kelana Jaya, Malaysia GrowthFn Sdn Bhd Full timeRole: Assistant Quality Assurance Manager Language: English (Malaysians) Specialization: Global Payments Target Onboarding Date: ASAP Salary Range: 7,000 RM - 8,000 RM Location: Kelana Jaya, Selangor Type: Full-time Shift: Regular Shift or 24/7 **Responsibilities**: - Assist in leading and coordinating the quality assurance team. - Provide training...
-
Assistant Quality Assurance Manager
5 days ago
Kelana Jaya, Malaysia GrowthFn Sdn Bhd Full timeRole: Assistant Quality Assurance ManagerLanguage: English (Malaysians)Specialization: Global PaymentsTarget Onboarding Date:ASAPSalary Range: 7,000 RM - 8,000 RMLocation: Kelana Jaya, SelangorType: Full-timeShift: Regular Shift or 24/7Responsibilities: Assist in leading and coordinating the quality assurance team. Provide training and guidance to team...
-
Quality Assurance Analyst
6 days ago
Kelana Jaya, Malaysia GrowthFn Sdn Bhd Full timePosition: Quality Assurance Analyst - Mandarin SpeakerLocation: Kelana Jaya, Malaysia.Salary Max: RM 5,500Language: Mandarin (Malaysian)Project: LogisticsSpecialization: At least 1 year QA with Logistics ExperienceTarget Onboarding Date: 15th June, 2024Type: Full-timeShift: 24/7Job SummaryIf you are possess with attention to details and has the ability to...
-
Quality Assurance Analyst
6 days ago
Kelana Jaya, Malaysia GrowthFn Sdn Bhd Full timePosition: Quality Assurance AnalystLocation: Kelana Jaya, Malaysia.Salary Max: RM 5,500Language: Mandarin (Malaysian)Project: LogisticsSpecialization: At least 1 year QA with Logistics ExperienceTarget Onboarding Date: 15th June 2024Type: Full-timeShift: 24/7QualificationsMain Requirements: Bachelor's degree or equivalent diploma in any discipline Minimum 1...
-
Quality Assurance Analyst
4 weeks ago
Kelana Jaya, Malaysia GrowthFn Sdn Bhd Full time**Position: Quality Assurance Analyst - Mandarin Speaker** Location: Kelana Jaya, Malaysia. Salary Max: RM 5,500 Language: Mandarin (Malaysian) **Project: Logistics** **Specialization: At least 1 year QA with Logistics Experience** Target Onboarding Date: 15th June, 2024 Type: Full-time Shift: 24/7 Job Summary If you are possess with attention to...
-
Data Business Analyst
2 weeks ago
Kelana Jaya, Malaysia APNKL Full time**Job Position: Data Business Analyst - Mandarin Speaker** Company Background: IT Solution Service Provider Salary Range: Basic MYR4,500 - MYR6,500 Working Days: Mon - Fri Location: Sunway Geo Avenue Benefit: - 13th month salary - Medical benefit, vision benefit, dental benefit, attendance benefit, Gym benefit and etc Job Overview The Data Business...
-
Quality Assurance Supervisor
2 weeks ago
Kelana Jaya, Malaysia Elevated HR Limited Full time**Specialization**: At least 1 year QA Sup experience. Banking, AML, and KYC background **Language**:Mandarin + English **Target Onboarding Date**: End of May **Location**:Kelana Jaya **Type**:Full-time **Shift**: 24/7 **Responsivities**: - Construct searches and reports designed for automated analysis and topic identification in recorded...
-
Assistant Manager, Compliance Monitoring
2 weeks ago
Kelana Jaya, Malaysia Malaysia Airline Full time**Position Title** - Assistant Manager, Quality Management & Compliance Monitoring **Reports To** - Chief Operating Officer, MAB Academy **Role Purpose** - The role is a Nominated Post Holder (NPH) approved by CAAM. The primary role is to verify, by monitoring activities in the field of training, that the standards as established by the ATO and any...
-
Training & Quality Analyst
2 months ago
Kelana Jaya, Malaysia Mindpec Solutions Full time**Responsibilities**: - Responsible to facilitate new hire training, performing training needs analysis, coaching, conducting performance evaluation of trainees - Collaborates with quality team to gather feedback and plan refresher trainings to help improve quality of service, tracks and manages CSAT due to training, presents training scores, highlights...
-
Quality Analyst Team Lead
5 days ago
Kelana Jaya, Malaysia Mindpec Solutions Full timeResponsibilities: Provide insights and improve quality management mechanism and process for ads moderation team; Lead quality team to conduct coaching and calibration sessions to ensure that operational policies and processes are being applied consistently; Lead quality team to closely collaborate with policy team, operation team & vendor site QA to deliver...
-
Data Business Analyst
6 days ago
Kelana Jaya, Malaysia APNKL Full timeJob Position: Data Business Analyst - Mandarin SpeakerCompany Background: IT Solution Service ProviderSalary Range: Basic MYR4,500 - MYR6,500Working Days: Mon - FriLocation: Sunway Geo AvenueBenefit: 13th month salary Medical benefit, vision benefit, dental benefit, attendance benefit, Gym benefit and etcJob OverviewThe Data Business Analyst is a critical...
-
Assistant Data Governance and Quality Analyst
2 months ago
Subang Jaya, Selangor, Malaysia Nasty Full timeAbout the job Assistant Data Governance and Quality Analyst JOB OVERVIEW The job purpose is to assist in the formation and execution of data governance framework, policies, and practice guides. The incumbent will focus on establishing and ensuring adherence to the data governance framework, policies, and practice guides at organization level to support the...
-
Assistant Data Governance and Quality Analyst
3 weeks ago
Subang Jaya, Selangor, Malaysia Nasty Full timeAbout the job Assistant Data Governance and Quality Analyst JOB OVERVIEW The job purpose is to assist in the formation and execution of data governance framework, policies, and practice guides. The incumbent will focus on establishing and ensuring adherence to the data governance framework, policies, and practice guides at organization level to support the...