Halabo Hair Sales Consultant

2 weeks ago

Damansara Utama, Malaysia Synergy Recruiter Full time

**Position Summary**
You will play a vital role in providing expert advice and personalized solutions to clients seeking to improve the health and appearance of their hair and scalp. Your primary responsibilities will include conducting thorough consultations, assessing clients' hair and scalp conditions, and recommending tailored treatment plans. You will educate clients on proper hair and scalp care practices and provide guidance on selecting suitable products and treatments to address their specific needs. This role requires strong communication skills, a passion for hair care, and a commitment to delivering exceptional customer service.
- To achieve sales collection RM45,000 within 3 months.
- To achieve personal fulfilment minimum 200 seats within 3 months.
- Minimum 3 months continuously achieve 45% of Personal Closing Rate.
- Conduct comprehensive consultations with clients to understand their hair and scalp

concerns, goals, and preferences.
- Perform detailed assessments of clients' hair and scalp conditions using specialized tools

and techniques.
- Recommend personalized treatment plans based on clients' individual needs and desired

outcomes.
- Educate clients on the importance of proper hair and scalp care practices, including

cleansing, conditioning, and styling techniques.
- Provide guidance on selecting appropriate hair care products, treatments, and maintenance

routines to support healthy hair and scalp.

and customer satisfaction.
- Maintain accurate client records, including consultation notes, treatment plans, and

product recommendations.
- Stay informed about the latest trends, techniques, and advancements in hair and scalp care

to enhance service offerings and client satisfaction.
- Collaborate with salon team members to promote and cross-sell hair care products and

services.
- Uphold salon standards of professionalism, cleanliness, and hygiene at all times.

**Qualifications**
- Spm or equivalent.
- Age 18 above.
- Language requirements: Bahasa, English & Mandarin
- Certification or training in cosmetology, trichology, or a related field is preferred.
- Previous experience in a salon or spa environment is advantageous.
- Strong knowledge of hair and scalp anatomy, physiology, and common conditions.
- Excellent communication and interpersonal skills.
- Ability to build rapport with clients and establish trust and credibility.
- Exceptional listening skills and attention to detail.
- Proficiency in recommending and selling hair care products and treatments.
- Flexibility to adapt to evolving client needs and preferences.
- Commitment to continuous learning and professional development.

**Salary Package**:

- **Junior**_
- RM1800.00 - RM2000.00
- Attendance Allowance RM100.00 (No MC, Absent, AL)
- Personal Sales Incentive
- Personal Therapy Incentive
- Personal Closing Rate Incentive
- Group Fulfilment Incentive
- Normal OT, PH, OT Rest day
- **Senior**_
- RM2300.00
- Attendance Allowance RM100.00 (No MC, Absent, AL)
- Personal Sales Incentive
- Personal Therapy Incentive
- Personal Closing Rate Incentive
- Group Fulfilment Incentive
- Normal OT, PH, OT Rest day

**Workday**

Week day 11am to 8pm

Sat 10am to 7pm

Sun 10am to 5pm

Pay: RM1,800.00 - RM2,300.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Evening shift

Supplemental pay types:

- Attendance bonus
- Commission pay
- Performance bonus
- Yearly bonus

**Education**:

- STM/STPM (preferred)

**Experience**:

- a salon or spa environment: 1 year (preferred)

**Language**:

- Bahasa Malaysia, Bahasa English, Mandarin (required)

License/Certification:

- training cosmetology, trichology, or a related field (required)

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