Protege Trainee

2 weeks ago

Shah Alam, Malaysia Celcom Full time

**Responsibilities**:
As Malaysia's leading mobile telecommunications provider, we look forward to growing together with you. We believe that our people are our greatest assets and we nurture and develop great talents like yours. Join our team to begin the journey to success with us today.
- To be involved and help to execute, implement, coordinate and monitor the Group Business Operations policy, procedure and processes, activities and initiatives, functions and day-to-day operations within the Group Business Operations i.e. DCEO Office, Business Project Delivery Unit, Innovation & Business Development, Enterprise Business & Solutions, Branding & Marketing Communications, Retail Marketing, Sales, Pricing, MVNO/OFW.
- **ACCOUNTABILITIES /KEY RESPONSIBILITIES**
- Support the alignment, implementation and enhancement of the Group Business Operations policy, process and procedures.
- Help to administer, maintain and update data in the system, implement the relevant processes and enabler for Group Business Operations for reporting on customers / prospects status and database, sales / marketing / promotional activities, metrics, targets and results.
- Involve in the communication, interaction and collaboration with Group Business Operations internal customers, vendors, partners, agencies and third party when necessary, and establish / maintain a good relationship with external customers to ensure fulfillment delivered to meet or even exceed customers expectations.
- Assist staff with any issues, matters, concerns and problems within the Group Business Operations scope for follow up and problem solving for Marketing, Sales, Enterprise and Retail solutions.
- Excellent interpersonal and communication (oral and written) skills
- Able to work and collaborate well with others, and thrive in a dynamic team and fast-paced environment
- Proficient / Fluent in English and Bahasa Malaysia. Mandarin-speaking is an added advantage.
- Computer Literacy in Basic Microsoft Office Skills - Microsoft Word, Excel and Power Point
- Enjoys meeting people and customers, outgoing, enthusiastic, fun loving with a positive attitude
- Resourceful, highly motivated, proactive, high initiative, self-directed and result / performance oriented
- Good planning, organizational skills, analytical skills and creative thinking skills
- Mobility / Travel Flexibility
- Valid Driving License 'D and possess own transport is an added advantage

Celcom is the country's first and foremost mobile telecommunications provider with almost 14 million customers. Established in 1988, it boasts the widest national 2G, 3G and 4G LTE networks, covering over 98% of the population. Currently the largest mobile broadband and corporate services provider, Celcom is now moving towards integrated multi-access and multimedia services, in line with evolving technologies and consumer behaviour in Malaysia. A culture that places the customer first is reflected in our award-winning customer service, products, and other corporate accolades at a regional level. Celcom is part of the Axiata Group of Companies, one of the world's largest telecommunications companies, with close to 230 million customers across 9 Asian markets. For more information on Celcom, log on to ** Do you have what it takes to be working with Malaysia's Leading Mobile Communication Provider An exciting, dynamic and fulfilling future could be waiting for you with us. We belief that our people are our greatest asset and have inculcated a people-centred organisation culture for the growth of our talent. Contact us**:**Benefits

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