Customer Service

Responsibilities for Customer Service Exec As a Customer Service Exec, you will be the first point of contact for our company. Our Exec’s duties include offering administrative support across the organisation. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing...

about the companyRandstad is partnering with a global specialist in food packaging. They are looking for a Customer Service Manager to spearhead the team as part of their growth. about the jobOversee and guide the customer service team in effectively and efficiently managing both internal and external sales orders from customers.Monitoring inventory levels...

Client relations act as the middle person between a company and its customers. They ensure that the customers are satisfied by providing them with guidance and explanation on their accounts and services received by the company. They also have possible other tasks such as developing plans or delivering proposals. Requirement - At least TWO YEARS experience in...

To assist Customer Service on order processing and prepare shipping documents (access to SAP and OTM platform) - To handle, co-ordinate, liaising with production, warehouse, freight forwarders and shipping liners pertaining to shipments - To liaise with Importer, Exporter, Forwarders, Transporters, Custom Department and other government agencies related to...

JOB VACANCY POSITION - CUSTOMER SERVICE JUNIOR LOCATION - BUKIT TINGGI 2, KLANG SALARY - RM 2000-2500 **Responsibilities**: - Develop and maintain strong working relationship with customers. - Efficiently respond to customer feedback and requests. - Shipment booking and follow up the closing with shipping liner. **Requirements**: - Minimum SPM - At least...

**Job Title: Customer Service** **Industry: Recruitment & Staffing** **Salary Range: RM2500-RM3500** **Location: Bandar Botanic, Klang** **Our Mission** We connect organization and talent through Innovative recruitment methods and help them to create a sustainable competitive advantage in future workforce transformation. **The Mission You Will Take on -...

JOB VACANCY POSITION - CUSTOMER SERVICE LOGISTIC LOCATION - BUKIT TINGGI, KLANG SALARY - RM 2500-3500 5 WORKING DAYS ONLY **Responsibilities**: - Develop and maintain strong working relationship with customers. - Efficiently respond to customer feedback and requests. - Shipment booking and follow up the closing with shipping liner. **Requirements**: -...

JOB VACANCY POSITION - CUSTOMER SERVICE LOGISTIC LOCATION - BUKIT TINGGI, KLANG SALARY - RM 2500-3500 5 WORKING DAYS ONLY **Responsibilities**: - Develop and maintain strong working relationship with customers. - Efficiently respond to customer feedback and requests. - Shipment booking and follow up the closing with shipping liner. **Requirements**: -...

Understand clients' needs, goals, and challenges to provide appropriate product or service solutions. - Build and nurture strong relationships with existing clients to ensure customer satisfaction and repeat business. - Proactively engage with visitors and clients to promote and upsell company products or services. - Provide information on features,...

Schedule outbound and inbound shipments - Provide input and complete freight bills - Assist with the communications with carriers when issues arise - Make recommendations with regard to transportation, routing, carrier selection and assist to meet customer requirements - Prepare and review invoices, BL, AWB, HBL, MBL for accuracy - Prepare Invoices, Bill of...

Communicate regularly with customers in a polite and professional manner and solve daily issues (while coordinating with internal colleagues, as necessary) - Research rates and routings; create routing orders, quotations and handle bookings from customers - Handle customer enquiry and inform customers about other available services to gain additional...

**Responsibilities**: 1. Responding promptly and effectively to customers’ enquiries. 2. Acknowledging and resolving customer complaints and feedback to customer 3. Processing orders, monitoring order status and feedback to customer 4. Liaise and coordinate with Logistics providers ensuring prompt deliveries and shipment arrangement. 5. Assist superior...

Job Responsibilities: - Receive, review, verify and process documentation from customer, shipping agent, co-loader, customs agent & overseas offices/agents; - Inform delivering parties of customs clearance, delivery instructions and required information; - Handle daily tasks, customer enquiries, inbound & outbound shipments; - Work closely with customers &...

2. Serves customers by selling products and meeting customer needs. 3. Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management. 4. Contributes to team effort by accomplishing related results as needed. 5. A successful Sales Representative should interact with others in a...

Coordinate with the sales team and operations department to facilitate order fulfillment and timely delivery. - Address customer complaints and resolve issues promptly to ensure a positive customer experience. - Assist in maintaining customer databases and records, ensuring accuracy and completeness. - Collaborate with the sales team to prepare reports and...

Responsible to assist in office matters such as sales, purchasing, administration and interdepartmental coordination related to customer service - File and maintain documentation related to factory compliance audits - Manage all files/documents systematically under sections or departments - Coordinate cross department efforts in meeting On Time Delivery...

In year 2015, Pacific Star Group is proud to establish their newest addition to the Group - Star Concord Logistics Sdn Bhd in Malaysia with offices in Port Klang, Pasir Gudang and Penang. Star Concord Logistics Sdn Bhd is also supported by 39 branches and with over 370 agents worldwide. Using our group expertise and knowledge in consolidation, we are able to...

Prepare project documents, minutes, proposals, presentations - Maintain customer accounts - Tender participation - Attend progress meetings, site visits - After sales services and handle customer complaints - Assist sales team **Requirements**: - Degree in relevant field - Experience in sales, marketing or customer service is added advantage - Fresh...

Interface with customers and sales representatives to handle both pre-sales and post-sales service functions. Provide outstanding customer service to improve customer satisfaction and relationship. Handle and resolve customer complaints/inquiries via mail or phone in a timely and accurate manner. Assist in product purchasing and order fulfillment...

Prepare project documents, minutes, proposals, presentations - Maintain customer accounts - Tender participation - Attend progress meetings, site visits - After sales services and handle customer complaints - Assist sales team **Requirements**: - Diploma / Degree in relevant field - Experience in sales, marketing or customer service is added advantage -...