Customer Service Executive

2 weeks ago


Klang, Malaysia PK MARITIME SDN BHD Full time

Schedule outbound and inbound shipments
- Provide input and complete freight bills
- Assist with the communications with carriers when issues arise
- Make recommendations with regard to transportation, routing, carrier selection and assist to meet customer requirements
- Prepare and review invoices, BL, AWB, HBL, MBL for accuracy
- Prepare Invoices, Bill of Ladings, AES and other Freight related documents for commercial freight invoices and for ocean & air cargo.
- Ensure all supporting documents are accurate, available and applicable to the customer order/shipment.
- Scan and Upload invoices, shipping documents as part of company guidelines
- Compile and submit accurate regular timely reports as requested
- Keep communications flowing with customer on a daily basis to ensure highest customer service
- Process new rate requests, especially during the booking portion along with pertinent information to pricing for rate submission and approval from customer

**Salary**: RM3,000.00 - RM4,000.00 per month

**Benefits**:

- Opportunities for promotion

Schedule:

- Day shift

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Klang: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma/Advanced Diploma (required)

**Experience**:

- Customer Care Specialist (preferred)

**Language**:

- English (required)
- Bahasa (preferred)

Expected Start Date: 07/10/2023



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