Customer Service Executive

_**Job Highlights**_ - Friendly Working Environment - Attractive Package - Better Career Advancement - **Job Description**_ - Coordinate with customer and vendor for any shipment arrangement. - Handle for haulage/transport arrangement. - Update shipment status and required information to customer. - Follow up CIPL details & preparing related documents for...

**OVERALL JOB PURPOSE**: Managing Customers enquiries and booking to ensure deliveries of satisfactory service and to assist securing of sales and customer retention **PRINCIPAL ACCOUNTABILITY STATEMENTS (KEY RESULT AREAS)** **PERFORMANCE MEASURES / KPIS** Respond immediately upon receive inquiry 2. Source vendor or provider if deemed necessary for any...

Attend to customer’s enquiries / request and feedback to ensure customer’s KPI are met. - To coordinate and monitor for import & export shipments, transportations, and custom clearance - Updating necessary information in our integrated logistics system. - Liaise with sales and operations division on the delivery schedule to ensure delivery is on time. -...

Job Responsibilities: - Customer service for daily transportation. Provide and process information in response to inquiries, concerns and requests the services - Handle and resolve customer’s complaint and issues. - Ensure all deliveries and collection are being monitored and well coordinated. - Communicate and coordinate with internal department - Record...

Handle customer enquiries regarding products, orders, and delivery status on online platform e.g., live chat. - Handle customer complaints and follow-up with the disposition actions - Review or approve return and refund from all e-commerce platform as per customer request. - Process and follow up returns and refund procedures. - Provide information about our...

Company kami Tactmiles Freight M Sdn Bhd berminat untuk cari driver prime mover (20'/40') full timer dan customer service yang betul kerja untuk long term. Volume company kami memberikan trip dan tak pernah henti walaupun dalam hari cuti. Untuk pekerja2 yang berminat untuk cari kerja sila pm kami...

JOB VACANCY POSITION - CUSTOMER SERVICE LOCATION - PULAU INDAH, PORT KLANG SALARY - RM 4000-5000 To coordinate with shipping dept and forwarding agent when necessary, on the movement of containers and loose cargoes collection including the coordination with production on finish goods availability. To monitor packaging material & finished product stock...

**1. CUSTOMER SERVICE CLERK** **Working Location: Kawasan Perindustrian Bandar Sultan Suleiman, Klang** **Duties & Responsibilities** - Handling of customer booking/shipment/enquiry. - Provide booking confirmation to shipper/cnee. - Arranging and monitoring container movement. - Preparing SI and confirming BL. - Update port system and plan haulier before...

**JOB RESPONSIBILITY** Responsible to open job in the system and ensuring all necessary documentation are prepare including commercial invoice, bill of lading, customer declaration, and other necessary paperwork. To communicate with shipping agents, suppliers, customers, and government agencies, to ensure that all required documents are submitted in a...

**JOB RESPONSIBILITY** Responsible to open job in the system and ensuring all necessary documentation are prepare including commercial invoice, bill of lading, customer declaration, and other necessary paperwork. To communicate with shipping agents, suppliers, customers, and government agencies, to ensure that all required documents are submitted in a...

Schedule outbound and inbound shipments - Provide input and complete freight bills - Assist with the communications with carriers when issues arise - Make recommendations with regard to transportation, routing, carrier selection and assist to meet customer requirements - Prepare and review invoices, BL, AWB, HBL, MBL for accuracy - Prepare Invoices, Bill of...

**Responsibilities**: 1. Responding promptly and effectively to customers’ enquiries. 2. Acknowledging and resolving customer complaints and feedback to customer 3. Processing orders, monitoring order status and feedback to customer 4. Liaise and coordinate with Logistics providers ensuring prompt deliveries and shipment arrangement. 5. Assist superior...

**Responsibilities**: - Receive the booking from the customer/assigned by HOD. - Ability to execute the delivery and meet customer objectives without error and mistake; strictly adhere to the customer SOP. - Provide good communication to the customer and internal division on bookings and must report to CS HOD for any critical matter, failure cases, disputed...

**JOB RESPONSIBILITY** Responsible to open job in the system and ensuring all necessary documentation are prepare including commercial invoice, bill of lading, customer declaration, and other necessary paperwork. To communicate with shipping agents, suppliers, customers, and government agencies, to ensure that all required documents are submitted in a...

**JOB RESPONSIBILITY** Responsible to open job in the system and ensuring all necessary documentation are prepare including commercial invoice, bill of lading, customer declaration, and other necessary paperwork. To communicate with shipping agents, suppliers, customers, and government agencies, to ensure that all required documents are submitted in a...

**Responsibilities**: - Plan and monitor Warehouse operations. - Monitor orders and goods stored to ensure customer inventory are properly recorded. - Interact with suppliers, customers, Customs, and other governmental organizations to ensure smooth flow of goods. - Manage and track the shipment of goods according to customer requirements. - Compile logs...

Berurusan dengan pihak Kastam untuk perkara termasuk: Pass paper Hadir untuk Kastam query Pemeriksaan Kastam untuk kontena / kargo Calon boleh Whatsapp kepada En. Teck Aun ) untuk menetapkan temuduga. Handle Customs-related matters including: Pass paper Attend to Customs query Customs examination for container/ cargo ) to arrange for...

Responsibilities for Customer Service Exec As a Customer Service Exec, you will be the first point of contact for our company. Our Exec’s duties include offering administrative support across the organisation. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing...

Prepare payment vouchers - Liaise with Shipping Agents for document collection - Liaise with the clients on their shipments - Arrange collection of document from shipping agents - Follow up with the clients on their document - Liaise with Billing **Job Types**: Full-time, Permanent Pay: RM2,500.00 - RM3,500.00 per month Ability to commute/relocate: -...

Help manage current customer accounts. - Deal with a high volume of inbound and outbound phone cells. - Maintain relationships with carriers and customerps. - Solve customer and carrier problems and help solve issues. - Provide shipment quotes for customers and set up shipments as required by customers - Excellent multitasksing skills whithin their work...