Customer Service Executive

2 weeks ago


Port Klang, Malaysia Syarikat Logistik Petikemas Sdn Bhd Full time

Attend to customer’s enquiries / request and feedback to ensure customer’s KPI are met.
- To coordinate and monitor for import & export shipments, transportations, and custom clearance
- Updating necessary information in our integrated logistics system.
- Liaise with sales and operations division on the delivery schedule to ensure delivery is on time.
- Work out with customer and warehouse personnel on stock discrepancies issues and other issue arise.
- Report updating for delivery status based on customer’s preferences and monthly sales report for sales and marketing team.

**Requirements**:

- Knowledge in SOVY system would be an advantage.
- Ability to adapt to company systems for daily operations and communications.
- Good command of English and Bahasa Malaysia.

Working hours:

- Monday - Friday 9:00am - 5.00pm
- Alternate Saturday 9:00am - 1.00pm

**Job Types**: Full-time, Permanent

**Salary**: RM2,500.00 - RM3,000.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay
- Yearly bonus

**Education**:

- Diploma/Advanced Diploma (required)



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