Customer Service Coordinator

Job Responsibilities: - Customer service for daily transportation. Provide and process information in response to inquiries, concerns and requests the services - Handle and resolve customer’s complaint and issues. - Ensure all deliveries and collection are being monitored and well coordinated. - Communicate and coordinate with internal department - Record...

VACANCY POSITION - CUSTOMER SERVICE LOCATION - PULAU INDAH, PORT KLANG SALARY - RM 4000-5000 **Job Description**: To coordinate with shipping dept and forwarding agent when necessary, on the movement of containers and loose cargoes collection including the coordination with production on finish goods availability. To monitor packaging material & finished...

_**Job Highlights**_ - Friendly Working Environment - Attractive Package - Better Career Advancement - **Job Description**_ - Coordinate with customer and vendor for any shipment arrangement. - Handle for haulage/transport arrangement. - Update shipment status and required information to customer. - Follow up CIPL details & preparing related documents for...

JOB VACANCY POSITION - CUSTOMER SERVICE LOCATION - PULAU INDAH, PORT KLANG SALARY - RM 4000-5000 To coordinate with shipping dept and forwarding agent when necessary, on the movement of containers and loose cargoes collection including the coordination with production on finish goods availability. To monitor packaging material & finished product stock...

**OVERALL JOB PURPOSE**: Managing Customers enquiries and booking to ensure deliveries of satisfactory service and to assist securing of sales and customer retention **PRINCIPAL ACCOUNTABILITY STATEMENTS (KEY RESULT AREAS)** **PERFORMANCE MEASURES / KPIS** Respond immediately upon receive inquiry 2. Source vendor or provider if deemed necessary for any...

Attend to customer’s enquiries / request and feedback to ensure customer’s KPI are met. - To coordinate and monitor for import & export shipments, transportations, and custom clearance - Updating necessary information in our integrated logistics system. - Liaise with sales and operations division on the delivery schedule to ensure delivery is on time. -...

Handle customer enquiries regarding products, orders, and delivery status on online platform e.g., live chat. - Handle customer complaints and follow-up with the disposition actions - Review or approve return and refund from all e-commerce platform as per customer request. - Process and follow up returns and refund procedures. - Provide information about our...

To ensure daily operation are being carried out smoothly - To take charge of transportation service arrangement and customer service - To solve problem planning to smooth delivery of all trucking task - To coordinate closely with drivers on daily operation - To facilitate driver replacement to ensure the commitment to the customers - To managed task on...

**1. CUSTOMER SERVICE CLERK** **Working Location: Kawasan Perindustrian Bandar Sultan Suleiman, Klang** **Duties & Responsibilities** - Handling of customer booking/shipment/enquiry. - Provide booking confirmation to shipper/cnee. - Arranging and monitoring container movement. - Preparing SI and confirming BL. - Update port system and plan haulier before...

**RESPONSIBILITIES**: - Handle customers request for import and export shipments. - Prepare booking report for internal & external reference. - Update service schedule and monitor containers spacing. - Handle import related jobs (NOA / manifest / DMDT / deposit etc) - Prepare relevant export documentation ie BL draft, final BL copy, invoice and etc. -...

**Responsibilities**: - Communicate with clients and shippers and resolve any complaints. - Prepare shipping quotes for customers. - Negotiate shipping fees with couriers. - Prepare sales reports for senior management. - Keep a meticulous record of shipment information. - Help manage current customer accounts. - Deal with a high volume of inbound and...

**JOB RESPONSIBILITY** To assist in achieving sales target set by company. To coordinate with Production & Logistics personnel to convey/update delivery or shipment information to the customers To assist in Identify, manage and secure existing and new account and continue to maintain a high level of sales achievement. To ensure timely collection of...

**JOB RESPONSIBILITY** To assist in achieving sales target set by company. To coordinate with Production & Logistics personnel to convey/update delivery or shipment information to the customers To assist in Identify, manage and secure existing and new account and continue to maintain a high level of sales achievement. To ensure timely collection of...

Responsibilities for Customer Service Exec As a Customer Service Exec, you will be the first point of contact for our company. Our Exec’s duties include offering administrative support across the organisation. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing...

JOB VACANCY POSITION - OPERATION COORDINATOR LOCATION - PORT KLANG SALARY - RM 1500-2000 **Responsibilities**: - Correspondence with clients, shipping agent, haulier and other operational departments. - Monitor haulage, ensuring customer satisfaction. - To monitor and follow up daily activities for Import and Export. - Training will provided by...

JOB VACANCY POSITION - OPERATION COORDINATOR LOCATION - PORT KLANG SALARY - RM 1500-2000 **Responsibilities**: - Correspondence with clients, shipping agent, haulier and other operational departments. - Monitor haulage, ensuring customer satisfaction. - To monitor and follow up daily activities for Import and Export. - Training will provided by...

As a Transport and Collection Coordinator Assistant, you will play a crucial role in ensuring the smooth operation of our logistics processes. Your primary responsibility will be to manage and oversee the collection and documentation of customer orders, ensuring accuracy and timeliness. You will work closely with colleagues and the transport supervisor to...

As a Transport and Collection Coordinator Assistant, you will play a crucial role in ensuring the smooth operation of our logistics processes. Your primary responsibility will be to manage and oversee the collection and documentation of customer orders, ensuring accuracy and timeliness. You will work closely with colleagues and the transport supervisor to...

Responsible to assist in office matters such as sales, purchasing, administration and interdepartmental coordination related to customer service - File and maintain documentation related to factory compliance audits - Manage all files/documents systematically under sections or departments - Coordinate cross department efforts in meeting On Time Delivery...

List-ID: 101227742Today 15:22 **Job Description**: - Penyelaras Freight / Freight Coordinator Jawatan pejabat (pekerja baru / calon tidak berpengalaman kerja boleh memohon) Kerja termasuk: Kemasukan data, Menguruskan penghantaran cargo / kontena, Berkomunikasi dengan ejen untuk menguruskan eDO Jawatan ini adalah untuk kerja import dan export. Calon yang...