Customer Service Assistant

Interface with customers and sales representatives to handle both pre-sales and post-sales service functions. Provide outstanding customer service to improve customer satisfaction and relationship. Handle and resolve customer complaints/inquiries via mail or phone in a timely and accurate manner. Assist in product purchasing and order fulfillment...

Handle customer enquiries regarding products, orders, and delivery status on online platform e.g., live chat. - Handle customer complaints and follow-up with the disposition actions - Review or approve return and refund from all e-commerce platform as per customer request. - Process and follow up returns and refund procedures. - Provide information about our...

VACANCY POSITION - CUSTOMER SERVICE LOCATION - PULAU INDAH, PORT KLANG SALARY - RM 4000-5000 **Job Description**: To coordinate with shipping dept and forwarding agent when necessary, on the movement of containers and loose cargoes collection including the coordination with production on finish goods availability. To monitor packaging material & finished...

_**Job Highlights**_ - Friendly Working Environment - Attractive Package - Better Career Advancement - **Job Description**_ - Coordinate with customer and vendor for any shipment arrangement. - Handle for haulage/transport arrangement. - Update shipment status and required information to customer. - Follow up CIPL details & preparing related documents for...

Core Responsibilities: Communicate, Monitor, Optimize, Housekeeping Communicate internally and externally (customer) to ensure optimal fulfillment performances; Maintain close relationships with clients and strategic partners. Ensure clients issues are addressed and fixed in a timely manner. Monthly meeting & daily Create manual orders for any required B2C...

JOB VACANCY POSITION - CUSTOMER SERVICE LOCATION - PULAU INDAH, PORT KLANG SALARY - RM 4000-5000 To coordinate with shipping dept and forwarding agent when necessary, on the movement of containers and loose cargoes collection including the coordination with production on finish goods availability. To monitor packaging material & finished product stock...

**JOB RESPONSIBILITY** Responsible to open job in the system and ensuring all necessary documentation are prepare including commercial invoice, bill of lading, customer declaration, and other necessary paperwork. To communicate with shipping agents, suppliers, customers, and government agencies, to ensure that all required documents are submitted in a...

**1. CUSTOMER SERVICE CLERK** **Working Location: Kawasan Perindustrian Bandar Sultan Suleiman, Klang** **Duties & Responsibilities** - Handling of customer booking/shipment/enquiry. - Provide booking confirmation to shipper/cnee. - Arranging and monitoring container movement. - Preparing SI and confirming BL. - Update port system and plan haulier before...

Attend to customer’s enquiries / request and feedback to ensure customer’s KPI are met. - To coordinate and monitor for import & export shipments, transportations, and custom clearance - Updating necessary information in our integrated logistics system. - Liaise with sales and operations division on the delivery schedule to ensure delivery is on time. -...

handling export enquiries booking, documentation and monitoring billing Pay: RM1,569.43 - RM2,800.00 per month **Benefits**: - Maternity leave Schedule: - Monday to Friday Supplemental pay types: - Performance bonus **Education**: - STM/STPM (preferred) **Experience**: - Customer Care Specialist: 1 year (preferred) **Language**: - Mandarin...

To assist Customer Service on order processing and prepare shipping documents (access to SAP and OTM platform) - To handle, co-ordinate, liaising with production, warehouse, freight forwarders and shipping liners pertaining to shipments - To liaise with Importer, Exporter, Forwarders, Transporters, Custom Department and other government agencies related to...

**JOB RESPONSIBILITY** Responsible to open job in the system and ensuring all necessary documentation are prepare including commercial invoice, bill of lading, customer declaration, and other necessary paperwork. To communicate with shipping agents, suppliers, customers, and government agencies, to ensure that all required documents are submitted in a...

Job Requirements: - Minimum Diploma holder - At least 2 year experience in logistics industry - Good computer skills - Microsoft Office (Excel, Word, PowerPoint), SAP System - Able to converse in English - Self-motivated, independent, able to meet tight deadlines and good communication skills Job Descriptions: - Fully handle overall operation of the Cargo...

Company kami Tactmiles Freight M Sdn Bhd berminat untuk cari driver prime mover (20'/40') full timer dan customer service yang betul kerja untuk long term. Volume company kami memberikan trip dan tak pernah henti walaupun dalam hari cuti. Untuk pekerja2 yang berminat untuk cari kerja sila pm kami...

Schedule outbound and inbound shipments - Provide input and complete freight bills - Assist with the communications with carriers when issues arise - Make recommendations with regard to transportation, routing, carrier selection and assist to meet customer requirements - Prepare and review invoices, BL, AWB, HBL, MBL for accuracy - Prepare Invoices, Bill of...

**Responsibilities**: 1. Responding promptly and effectively to customers’ enquiries. 2. Acknowledging and resolving customer complaints and feedback to customer 3. Processing orders, monitoring order status and feedback to customer 4. Liaise and coordinate with Logistics providers ensuring prompt deliveries and shipment arrangement. 5. Assist superior...

Responsible to assist in office matters such as sales, purchasing, administration and interdepartmental coordination related to customer service - File and maintain documentation related to factory compliance audits - Manage all files/documents systematically under sections or departments - Coordinate cross department efforts in meeting On Time Delivery...

**Responsibilities**: The role holder is responsible for supporting the admissions process, maintaining the student database and ensuring the smooth processing of new student admissions. - Administers students’ admissions, student visa, other documents, policies and procedures, rule and regulations in compliance with the Ministry of Education and academic...

Coordinate with the sales team and operations department to facilitate order fulfillment and timely delivery. - Address customer complaints and resolve issues promptly to ensure a positive customer experience. - Assist in maintaining customer databases and records, ensuring accuracy and completeness. - Collaborate with the sales team to prepare reports and...

**Job Title: Customer Service** **Industry: Recruitment & Staffing** **Salary Range: RM2500-RM3500** **Location: Bandar Botanic, Klang** **Our Mission** We connect organization and talent through Innovative recruitment methods and help them to create a sustainable competitive advantage in future workforce transformation. **The Mission You Will Take on -...