Technical Support Officer

2 weeks ago


Perak Tengah, Malaysia Puncak Tegap Sdn Bhd Full time

**Job description**

**QUALIFICATION**:

- Bachelor degree in IT or related field from recognized university
- 1-3 years of experience in technical support
- Fresh graduate encourage to apply

**REQUIRED KNOWLEDGE**:

- Good knowledge of Windows & Web-based Application.
- Knowledge in IT Technical support is an advantage.
- Experience in Learning / Training is a plus.

**KEY RESPONSIBILITIES**:

- Responsible to manage User under portfolio to support e-Tanah System.
- Educating User on how to work e-Tanah System and helping them by taking them through step-by-step procedures either over the phone or in person.
- Provide first level contact and convey resolutions to customer issues.
- Supporting the e-Tanah roll-out tasks.
- Rapidly establishing a good working relationship with Users and other professionals
- Properly escalate unresolved queries and issues to the next level of support
- Track, route and redirect problems to correct resources
- Follow up with customers, provide feedback and see problems through to resolution
- Preserve and grow your knowledge of Helpdesk procedures, products and services for e-Tanah
- To be part of Rollout Project team.

**SKILLS**:

- Communication
- Customer Service & Support
- Time Management
- Problem Solving skills
- Negotiation skills
- IT Literate

**WORKBASE LOCATION**:

- Perak

**Job Type**: Contract
Contract length: 12 months

**Salary**: From RM3,000.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion

Schedule:

- Monday to Friday

Supplemental pay types:

- Overtime pay

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical Support: 2 years (preferred)
- Customer service: 2 years (preferred)

Willingness to travel:

- 75% (preferred)

Expected Start Date: 04/15/2024



  • Perak Tengah, Malaysia ATLAS VENDING (M) SDN BHD Full time

    ROLE AND RENSPONSIBILITIES - Looking for new customer locations to add placement - Maintain relationships, Feedback & understand customer needs from time to time - Monitoring of customer records related to sales & products. (Ensuring companies to make profits & avoid losses ) - Provide information and support to the technical, operation & account division...

  • Account Executive

    3 weeks ago


    Perak Tengah, Malaysia Agensi pekerjaan ns shue sdn bhd Full time

    JOB VACANCY POSITION : ACCOUNTS EXECUTIVE LOCATION : SIMPANG PULAI, PERAK SALARY : RM 3500-4500 JOB RESPONSIBILITIES - Full set accounts, control and manages end-to-end financial processes in support of the account which includes collections, payments, preparing management monthly reports, balance sheet reconciliation and bank reconciliations - Treasury...

  • Ar Rahnu Officer

    6 days ago


    Perak, Malaysia Bank Islam Full time

    Req ID: 6190- Job Description: - **DUTIES & RESPONSIBILITIES** - Verify the authenticity/genuineness of gold item(s). - Approve the gold item(s) as collateral and completed transactions made. - Ensure on the accuracy of all transactions data and meets with internal and regulatory requirement. - Support Account Opening i.e. Current, Saving, Investment,...

  • Kerani Am Ladang

    5 days ago


    Perak, Malaysia AQINA FRUITS SDN BHD Full time

    Administrative assistants perform administrative and office support for supervisors. They perform a variety of tasks, such as answering telephone calls, receiving and directing visitors, ordering office supplies, maintaining the office facilities running smoothly, and ensuring that equipment and appliances work properly. “ AQINA ” an Arabic word, it has...


  • Perak, Malaysia Sandoz Full time

    **Major accountabilities**: - Promotes Sandoz portfolio and services by providing the latest, relevant and authorized data, key messages and disease information to the right customer at the right time, to support HCP decision making and optimize patient outcomes in an ethical way. - Leverages all available data sources to create, dynamically prioritize and...

  • HR Admin Executive

    Found in: beBee S MY - 4 weeks ago


    Jalan Perak 376, George Town Pulau Pinang Malaysia 11600 Top Traffic Marketing Full time

    Administrative and executive secretaries perform liaison, coordination and organizational tasks in support of managers and professionals and/or prepare correspondence, reports and records of proceedings and other specialized documentation.Tasks include –Drafting administrative correspondence and minutes;Obtaining, proposing and monitoring deadlines and...

  • Retail Associate

    2 days ago


    Hilir Perak, Malaysia AP Millennium Consultants Full time

    **Location: Office is based in Laluan Sentral Intan, Pusat Komersial Sentral Intan** **Working hours: 9.30am - 6.30pm** **Working days: 5 days work, 2 days off** **Salary: RM2300 - RM3200 + commission** **Employment Status: 1 year contract (Renewable basis)** **ACCOUNTABILITIES** - Create conversations and engage with the customers to convert into sales...

  • Admin Clerk

    Found in: beBee jobs MY - 1 week ago


    Jalan Perusahaan , Kamunting Perak Malaysia Kamunting Premix Plant Sdn Bhd Full time

    Carry out the general administration tasksRecording Documents Flow and FilingFollow up on overdue payments and support the operation sand sales teamOthers duties and responsibilities which may be assigned by the company from time to time Min SPM and aboveComputer Literate and knowledge in Microsoft Office (Word and Excel)Able to communicate in English,...

  • Clerical Assistant

    Found in: beBee S MY - 4 weeks ago


    Jalan Pasar , Taiping Perak Malaysia 34000 Whale Emerald Sdn Bhd Full time

    Greet visitors and answer phones professionally, directing calls and inquiriesMaintaining calendars, performing calculations and keying in dataOrganize and maintain filing systemsProcess invoices, handle basic bookkeeping tasks (data entry may be included)Perform other administrative duties as assigned We're seeking a detail-oriented Clerical...

  • Admin Clerk

    Found in: beBee S MY - 1 week ago


    Jalan Perusahaan 3 , Kamunting Perak Malaysia 34600 Kamunting Premix Plant Sdn Bhd Full time

    Carry out the general administration tasksRecording Documents Flow and FilingFollow up on overdue payments and support the operation sand sales teamOthers duties and responsibilities which may be assigned by the company from time to time Min SPM and aboveComputer Literate and knowledge in Microsoft Office (Word and Excel)Able to communicate in...