Mandarin Speaker
7 months ago
**Overview**
To act as main contact for Customers and Sales Personnel for order and delivery enquiry. This position is also acting as internal support for coordinating the whole sales and delivery process, from receiving orders from Customers, keying in orders into System, issue Sales order to Production and follow up arrangement for delivery.
**Main Duties**
- Attend to customers enquiry and complaints
- To issue Sales Orders within 24 hours upon receipt of Purchase Orders from Customer/ Sales Manager
- To confirm selling price and payment terms before issuing of sales orders
- Liaising with Customers and Sales Personnel on order receiving, delivery and other enquiries
- Liaising with Sales Planner on order delivery schedule and backlog
- Upon receiving of order, check stock status and confirm with Warehouse
- To issue Invoice upon stock in for delivery purposes
- Monitor Steel Pallet Movement and arrange returned steel pallet collection from customers.
- Confirming delivery dates with Sales and Customers
- Highlight to Management on critical order and customer complaints
- Attend and reply enquiry by customers and Sales/ Management Team in Whatsapp Group Chat.
- Help Finance to follow up payment matters when required
- Review Daily Outstanding Orders with Sales Planner
- To monitor movement of lorries via GPS
- Prepare Daily Total Sales report and outstanding order report
- Help in Marketing Activities
**Other Duties**
- Any other duties that may be assigned by the Management from time to time.
**Qualification**
- Minimum Diploma / Degree Holder in Business Management or equivalent
- Must have at least 3 years experience as Customer Service for Corporate Sales
- Able to attend and response to Customer enquiries in a fast manner
- Able to work under pressure and stay long hours when necessary
- Ability to speak MANDARIN IS A MUST
- Those who can start work immediately will be given preference
**Salary**: RM2,500.00 - RM3,200.00 per month
**Benefits**:
- Free parking
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
Application Question(s):
- Can you speak and read in Mandarin ?
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