Customer Service Coordinator

2 weeks ago


Perai, Malaysia Topmix Resources Sdn Bhd Full time

**About us**

We are professional, fast-paced and our goal is to Handling of customer orders, monitor and arrangement of logistic matter, handling customer complaint and maintain good relationship with our customer and colleague..

Our work environment includes:

- Modern office setting
- Growth opportunities
- On-the-job training
- Provide outstanding customer service to improve customer satisfaction and relationship
- Prepare Sales order (cash) and Delivery order (DO)
- Monitor and arrangement of logistic matter for product order delivery time to ensure on-time delivery to customers
- Handle incoming phone calls related to; return material requests, product sample and order referrals, sales promotions and etc
- Alert customer on delivery and flow issues in advance
- Coordinate, analyze and improve customer service functions to meet Company goals
- Maintain database of customer sales order and invoicing records
- Assist in sales & marketing activities and inventory control maintenance
- Attend to customer enquiries, complaints and customer service
- Maintain proper and on time filing
- Well maintain CRM record
- To manage ad hoc task assigned by management from time to time

Pay: RM2,500.00 - RM3,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Free parking
- Maternity leave
- Opportunities for promotion

Supplemental pay types:

- Attendance bonus
- Overtime pay
- Yearly bonus

**Language**:

- Mandarin (preferred)



  • Perai, Malaysia City Zone Express Sdn Bhd Full time

    _**IMMEDIATE VACANCY AVAILABLE**_ - **CUSTOMER SERVICE COORDINATOR**_ - **DEPARTMENT: DOMESTIC TRUCKING **_ - **Requirement**:_ - To coordinate shipment arrangement - To process customer orders and ensure shipment arrangement accordingly - Complaint Resolution - handle complaints and escalate to relevant department - Updating driver attendance - Creating Job...


  • Perai, Malaysia CREATIVE BLISS SDN BHD Full time

    1. Follow up on the parts delivery as per customer Purchase Order. 2. Feedback to customers on daily parts delivery. 3. Responding to complaints from customers and give after-sales support when requested. 4. Handle the processing of all orders with accuracy and timeliness. - To be the part of choice for clients who expect the best service,precision and...


  • Perai, Malaysia PAN-INTERNATIONAL WIRE & CABLE (M) SDN BHD Full time

    Since its full operation in 1994, Pan-International Wire & Cable (Malaysia) Sdn Bhd has become the specialist of wire & cable manufacturing for the telecommunication, computer, internet & multimedia industries in the global market. Our range of wire & cable products includes Coaxial cable, Hook Up wire, Speaker wire, USB cable, Multipair cable, Carbon fiber...

  • Customer Service

    5 days ago


    Perai, Malaysia Meridian Dynamic SB Full time

    List-ID: 102953184Today 16:05 **Job Description**: - To prepare daily report to customer - To ensure accurate and timely data entry into the system - Coordination with customer on shipment progress and delivery - High self Discipline and Responsibility - Job Details **Job Info & Requirement** - Contract Type- Full-time- Job Type- Non-Executive- Experience...


  • Perai, Malaysia ZW PACKAGING SDN BHD Full time

    Preparing quotation for approval by superior before submitting to the customers. - To expedite customer orders and ensure the timely delivery of goods to clients. - To maintain communication with vendors regarding the procurement of materials and the receipt of finished products. - Address and resolve customer inquiries and concerns regarding product or...


  • Perai, Malaysia Chiat Hin Envelope Manufacturer Sdn. Bhd. Full time

    Coordinate with production and warehouse for materials request. - Upload production output and material usage from Hydra to PRONTO. - Monitor and tracking for each production machine. - Prepare and analyse daily production OEE report. - Coordinate with the Production leader for manpower arrangements and machine utilization. - Coordinate with Quality...

  • Customer Service

    2 weeks ago


    Perai, Malaysia Agensi Pekerjaan Zenith Services Sdn Bhd Full time

    Diploma or certificate / degree - Able to speak, read & write in Chinese, as support China /Taiwan - Good working attitude - Strong phone presence and experience dialing dozens of calls per day - Good verbal and written communications skills - Strong listening and presentation skills - Ability to multi-task, prioritize and manage time effectively -...


  • Perai, Malaysia Advanced Ceramics Technology (M) Sdn Bhd Full time

    Job Summary: - The Customer Service cum Internal Traffic Controller position offers an exciting opportunity for individuals who thrive in a dynamic and fast-paced environment. - As a vital link between our valued customers and internal operations, the incumbent will be responsible for delivering exceptional customer service while efficiently managing order...


  • Perai, Malaysia Ixora Hotel, Penang Full time

    **SUMMARY OF THE JOB SCOPE** The Reservations Coordinator must work at all times in maximizing Ixora Hotel Penang’s occupancy potential, whilst protecting the Hotel's business mix. The Reservations Coordinator must at all times maintain a professional, yet friendly business manner in all guest and client liaison, personally, in correspondence and on the...


  • Perai, Malaysia Ixora Hotel, Penang Full time

    **SUMMARY OF THE JOB SCOPE** The Reservations Coordinator must work at all times in maximizing Ixora Hotel Penang’s occupancy potential, whilst protecting the Hotel's business mix. The Reservations Coordinator must at all times maintain a professional, yet friendly business manner in all guest and client liaison, personally, in correspondence and on the...

  • Customer Service

    6 days ago


    Perai, Malaysia PERSILA SDN BHD Full time

    Oversees all aspects relating to transportation services and maintenance of client needs. - Understand on how to process ROT and CDA. - Processing container delivery and collection and keep customer updated on the status. - Resolves customer requests, questions and complaints of situations to determine best use of resources. - Perform billing after the job...


  • Perai, Malaysia ZW PACKAGING SDN BHD Full time

    _**JOB RESPONSIBILITIES**_ - Attend customers’ enquiries, bookings and all requirements, and provide confirmations on timely manner - Build and maintain good business relationship with customers - Monitor shipments and documents movement closely - Handle all customer complaints professionally and elevate to the superior if necessary - Work closely with...


  • Perai, Malaysia ZW PACKAGING SDN BHD Full time

    _**JOB RESPONSIBILITIES**_ - Attend customers’ enquiries, bookings and all requirements, and provide confirmations on timely manner - Build and maintain good business relationship with customers - Monitor shipments and documents movement closely - Handle all customer complaints professionally and elevate to the superior if necessary - Work closely with...


  • Perai, Malaysia Texchem-Pack(M)Sdn Bhd Full time

    To mainly support sales department operability & functionality either external or internal. - To tighten up the harmonious relationship between the company and customers so as to achieve the company goals and objective. - To liaise and coordinate with the relevant department person in charge in order to smoothen the work flow. - To promptly and accurately...

  • Sales Coordinator

    4 weeks ago


    Perai, Malaysia Swanson Plastics (M) Sdn Bhd Full time

    Provide primary support to Sales Dept - Handle and process of all orders - Inform customers of unforeseen delays or problems - Service existing sales accounts and build strong customer relationship to achieve total satisfaction of customers - Work closely among inter-department to ensure order fulfillment - To coordinate with internal parties and customer on...

  • Mandarin Speaker

    2 weeks ago


    Perai, Malaysia KHIAN3 INDUSTRIES SDN BHD Full time

    Overview To act as main contact for Customers and Sales Personnel for order and delivery enquiry. This position is also acting as internal support for coordinating the whole sales and delivery process, from receiving orders from Customers, keying in orders into System, issue Sales order to Production and follow up arrangement for delivery. Main Duties: 1....

  • Sales Coordinator

    1 week ago


    Perai, Malaysia Hydro Era Sdn Bhd Full time

    The Sales Coordinator is responsible for providing exceptional customer service, assisting customers with their inquiries. This position involves maintaining a tidy and organized store environment, restocking shelves, processing transactions accurately, and contributing to overall sales targets. - Answer customer inquiries regarding products, prices, and...


  • Perai, Malaysia HARUMA SENKO (MALAYSIA) SDN BHD Full time

    **JOB DESCRIPTIONS**: **A) JOB RESPONSIBILITIES**: and professional manner - Process customer orders and handle payment transactions - Resolve customer complaints and issues promptly and effectively - Upsell and cross-sell products to customers to increase sales revenue - Maintain accurate and detailed records of customer interactions and transactions -...


  • Perai, Malaysia Agensi Pekerjaan & Perundingcara Bright Prospect Sdn Bhd Full time

    Working location: Perai, Penang Multilevel Marketing company Products: Water Filter, Air Purifier, Supplement - Resolve customer complaints. - Develop policies and procedures and oversee the customer service processes. - Conduct surveys and compile reports based on customer feedback regarding products and services. - Ensure compliance with business...

  • Mandarin Speaker

    2 weeks ago


    Perai, Malaysia Khian3 Industries Sdn Bhd Full time

    **Overview** To act as main contact for Customers and Sales Personnel for order and delivery enquiry. This position is also acting as internal support for coordinating the whole sales and delivery process, from receiving orders from Customers, keying in orders into System, issue Sales order to Production and follow up arrangement for delivery. **Main...