Agile Coach

12 hours ago


Kuala Lumpur, Malaysia SWIFT Financial Messaging Services Full time

About the Role

As an Agile Coach, you will support 2-3 squads acting as peer of Product Owners and Chapter Lead with assistance of Senior Coach. Drive the adoption of Agile practices in the tribe and help squad members to participate in ceremonies and solve impediments from a methodological or interpersonal point of view. Act as center of expertise for Agile methodology and Agile Control Framework.

What to expect:

- Introduce the Agile approach and contribute to the development of a vision of the agile way of working for (parts of) SWIFT, taking into account the business needs.
- Coach, guide and challenge squads and individuals on the agile methodology to build highly effective squads. Answer questions and provide team members with tools, feedback and means of improvement to catalyse organisational change and optimise new ways of working. Help squads reach their goals by inspiring team members to deliver their maximum potential. Deliver frequent and regular feedback to team members and provide input to the performance evaluations of the team members.
- Assess the agile maturity of trained/coached individuals, squads or (parts of) the organization and evaluate the effectiveness of trainings, coaching and tooling. Work on continuous development and improvement of methods (together with other Agile Coaches) and incorporate them into day-to-day work of the Squads
- Build and maintain relationships with relevant stakeholders and make sure they are consulted and informed when needed.
- Be an active contributor to the Agile Coaches and Agile Transformation team. Help develop an Agile Community of practice. Build and share experience, best practices, learnings within an agile coaches community. Peer-2-peer coaching between agile coaches colleagues.

What will make you successful:

- University degree in Computer Science, electronic engineering or equivalent. Post-graduate in Marketing / MBA or equivalent is an asset.
- Internalize and evangelize Squad business outcomes (OKRs) and drive visualisation in team space. Challenge the Squad to make trade-offs to prioritise backlog with highest business value outcome.
- Push squad in action & experimentations vs discussions and definition.
- Execute and achieve the goals of a 1/1 coaching / squad pre-designed facilitation session.
- Identify with PO and senior coach the resources needs to deliver squad business priorities.
- Can present a list of observed team behaviours at squad level.
- Attend all ceremonies and use them as an anchor point to provide daily constructive feedback to squad members to act on it to grow agile maturity. Seeks and acts on own feedback received.
- Execute and achieve the goals of ceremonies and artifacts to drive agile mindset. Share ideas to drive agile mindset at Squad level. Reinforce Confluence/Jira usage in the Squad and conduct hard coaching with senior coach support for tools upskilling.
- Lead by example and support squad members to continuously push boundaries and act on their learning goals (e.g. define and follow-up on personal development plan).
- Gain the trust & confidence of the squads. Actively listens.
- Share information promptly, clearly and unambiguously.
- Help squads to identify root causes of problems and break down large challenges into components.

You may like to know the team better by knowing the people in the team. Review LinkedIn profile of the people on the list below:
- Audrey Ng
- Head of UX (Hiring Manager)- Tan Ying Mei
- Agile Coach (Team Member)- Victor Ooi
- Recruiter for the position.

What we offer
- We put you in control of career
- We give you a competitive package
- We help you perform at your best
- We help you make a difference
- We give you the freedom to be yourself
- We give you the freedom to be yourself. We are creating an environment of unique individuals - like you - with different perspectives on the financial industry and the world. An environment in which everyone’s voice counts and where you can reach your full potential regardless of_
- age, background, culture, colour, disability, gender, nationality, race, religion_
- , or veteran/military status._


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