Duty Manager(Mandarin Speaking)

A Duty Manager will be responsible for ensuring smooth running of Front Office daily operations while leading the team to maintain high standard of service and create exceptional experiences to all guest. Deals with the arrival and departure processes for all guests includes performing check-in and check-out procedures. - The Duty Manager should present...

A Duty Manager will be responsible for ensuring smooth running of Front Office daily operations while leading the team to maintain high standard of service and create exceptional experiences to all guest. Deals with the arrival and departure processes for all guests includes performing check-in and check-out procedures. - The Duty Manager should present...

**Job Summary**: - To supervise operations in assigned sections to consistently and profitably deliver a high quality guest experience in accordance with established standards **Main Duties & Responsibilities**: - Ensures implementation of SOP and all policies & procedures related to the department. - Ensures all guest requests and complaints are handled...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin Proficient in the Mandarin language - Urgently hiring for Mandarin-speaking Customer Service Officers. George Town ,Penang RM 2,800 -...

Fresh graduates are welcomed, cs experience preferred **Work experience**: - Minimum of 6 months work experience in customer support in any industry. - Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field - Call centre experience is not a...

**Role: Analyst (Mandarin speaking)** **Location: Penang, Malaysia** **About Aperio Intelligence Malaysia Sdn Bhd** Aperio Intelligence is an independent corporate intelligence and financial crime advisory firm based in London with offices in Paris, Romania, Penang and Kuala Lumpur. Founded in 2014, we are a fast-growing and dynamic team providing...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Communication Skills Call Centre skills Must be fluent in speaking both Mandarin and English - **Location: George Town,...

1) Overseas and arrange daily operations happen within the property. 2) Organizing activities and assigning responsibilities to employees to ensure productivity. 3) Resolving issues regarding hotel services, amenities, and policies. 4) Monitoring employee performance and conducting regular evaluations to help improve customer service. 5) Collecting...

Lead and manage all aspects of the shift and ensure all service standards are followed with friendly and engaging service - Ensure correct communication between Front Office and other internal departments - Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests - Assist Front Office...

**Role**:Any Other **Timings**:Rotational Shifts (Permanent) **Industry**:Other **Work Mode**:Work from office **Functional Area**:Any Other Key Skills: CSR - Location: George Town, Penang **Salary**: RM 2,800 - RM 3,300 Rotational Shift Qualifications: - Education background: - Bachelor’s Degree or at least Diploma or equivalent in any...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Mandarin Proficient in the Mandarin language - **Location**: George Town, Penang **Salary**: RM 2,800 - RM 3,300 **Shift**:...

Required Interpersonal Skills: - Customer Service orientation. - Customer Results/Solutions focused. - Customer Expectations Management. - Active Listening Skills. - Ability to handle queries and objections in a professional manner. - Passionate about communication and interacting with people is key to success in this role. - Able to receive continuous...

Your Daily Scope - To strategize and plan new partner pitching, collaboration strategy, content planning. - Conceive and develop efficient and intuitive marketing strategies. - Organize and oversee advertising/communication campaigns (social media, etc.), exhibitions and promotional events. - Conduct market research and analysis to evaluate trends, brand...

**Job Details** - Location: Penang Island - Shift : 5 working days **Responsibilities** - Acquire product knowledge and service skill through staff briefing and coaching from Team Manager - Probe & identify financial needs on service calls and pitch relevant solutions in line with client charter. - Adhere to the policies set by the...

Fresh graduates are welcomed, cs experience preferred **Work experience**: - Minimum of 6 months work experience in customer support in any industry. - Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field - Call centre experience is not a...

**Requirements**: - Fluent English - _**Fluent Cantonese/Mandarin (Speaking + Reading + Writing)**_ - Stable internet Connection (100 Mbps) - _**Rotational Shifts (Night Shifts)**_ - Education Requirement: SPM and above - Immediate Starters Prioritized **Benefits** - EPF & SOCSO - Work from home - Annual Leaves - Professional Development (Training) -...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice Key Skills: Customer Service Mandarin BPO Call center Must be fluent in speaking both Mandarin and English- George Town ,Penang - Rotational Shift - Key...

**Content Moderation Specialist Mandarin - Fresh Grad or Experienced.** **Location: Georgetown** **Shift: 5 working days (Rotational Shift)** **Responsibilities**: - Review seller, business and product information, short videos, and livestreams to ensure legal compliance and safety of content uploaded to the platform. - Conduct basic data analysis and...

Prepare full sets of accounts including accounts data entry, document processing and bookkeeping. - Prepare cashflow accounts and manage petty cash transactions. - Monitoring and handling collections and processing payments. - To ensure the proper maintenance of records, documents and filing to support all accounting entries. - To assist in any other ad hoc...

**Responsibilities** - Assist to monitor and maintain the office environment to ensure it is clean, safe, and operationally efficient. Arrange for necessary repairs or servicing when required. - Facilitate the smooth integration of new employees into the organization by providing them with the necessary guidance and orientation. - Assist to Oversee the...