Front Desk Customer Experience

Job summaryAssisting the Front Office Manager in managing the front office department and supervising staff Ensuring efficient check-in and check-out processes Maximizing guest and employee satisfaction and improving department's financial performanceJob seniority: entry levelResponsibilities Maintain customer service and front office goals Manage daily...

A Hotel Front Desk Agent is a professional who is **responsible for greeting guests in an efficient and courteous manner**. As the first face that many see upon arrival, the Hotel Front Desk Agent checks guests in and out of their rooms, distributes room keys, answers questions and processes payments for hotel services. Checking guests in and out. -...

Attending Walk in customers. - Customer Support, such as invoicing, customer service, promotion packages. - Handling customer enquiries at front desk reception counter. - Assiting for reservations arrangements. - Handling request and problem solutions in order for customer satisfaction. - Any other job that required by superior from time to...

**Front Desk Receptionist** Kuceng Cat Hotel & Spa stores are fun and lively environments where you will be working with talented groomers and also learn about the great opportunities in the grooming industry. **Essential Responsibilities and Duties**: - Opening the store in the morning - Greeting, receiving and directing customer, supplier and visitors...

**JOB RESPONSIBILITIES** - Correspondence and redirect phone calls to the right person professionally. - Process sense of urgency and stay alert on screening suspicious phishing incoming calls to protect company benefits. - Ensure all the incoming / outgoing mail and parcels are handled carefully by sorting and distributing to the right person. - Maintain...

Job Description Greet guests and provide them with superb customer service. Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper. Answer all client questions and incoming calls. Redirect phone calls to the appropriate department and take down messages. Accept all letters and packages, and...

Attending Walk in customers. - Customer Support, such as invoicing, customer service, promotion packages. - Handling customer enquiries at front desk reception counter. - Asssiting for reservations arrangements. - Handling request and problem solutions in order for customer satisfaction. - Any other job that required by superior from time to...

We are looking for a Front office manager to manage our reception area. You will act as the ‘face’ of our company and ensure visitors receive a heartwarming welcome. You will also coordinate all front desk activities, including calls, reservations and guests services. Ultimately, you should be able to ensure our front desk provides professional and...

**Title : Front Desk cum Admin** Location : Lowyat KL Working Days : Follow retail hour - 6 days per week 10.30am - 8.00pm Nature of Business : Established IT & Home appliances company - Handle walk in customers to assist them on product enquiries & complaints - Ensure the top and good service provided to the customers - Will check for products stocks /...

**Additional Information** Malaysian Only **Job Number** 23210251 **Job Category** Rooms & Guest Services Operations **Location** Aloft Kuala Lumpur Sentral, No. 5 Jalan Stesen Sentral, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB...

**Job Number** 24068830 **Job Category** Rooms & Guest Services Operations **Location** Four Points by Sheraton Kuala Lumpur City Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the...

A customer-oriented approach is essential. To greet all guests and members, understand their needs and wants, efficiently communicate correct information to the best of your abilities, and ensure that all communications to members are performed professionally and in a timely manner. - Effectively handle all feedback and complaints from members/ guests and...

**Job Number** 23208148 **Job Category** Rooms & Guest Services Operations **Location** Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB...

**Additional Information** (Malaysian Only) **Job Number** 24082601 **Job Category** Rooms & Guest Services Operations **Location** Element Kuala Lumpur, Ilham Tower, 8 Jalan Binjai, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB...

**Job Number** 24083919 **Job Category** Rooms & Guest Services Operations **Location** Four Points by Sheraton Kuala Lumpur Chinatown, No 2, Jalan Balai Polis, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for all front...

**Job Number** 24049371 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Kuala Lumpur South, 137, Jalan Puchong, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for all front office functions and...

**Job Number** 23209630 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Kuala Lumpur, 168 Jalan Imbi, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for all front office functions and...

**Join Our Team as a Front Desk** **Receptionist at Curiookids, MyTown Shopping Mall!** Are you a friendly and organized individual with a passion for providing excellent customer service? Curiookids, a renowned education center for children, is seeking a Receptionist to join our team at MyTown Shopping Mall. We are looking for both full-time and part-time...

**Job Number** 24049376 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Kuala Lumpur South, 137, Jalan Puchong, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in...

**Job Number** 23071718 **Job Category** Rooms & Guest Services Operations **Location** W Kuala Lumpur, No. 121, Jalan Ampang, Kuala Lumpur, Wilayah Persekutuan, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office...