Interventional Account Manager, Oncology

7 months ago

Kuala Lumpur, Malaysia BD Malaysia Full time

Job Description Summary

Do you have what it takes to meet and exceed customer expectations whilst nurturing strong and trusted relationships? Do you enjoy mentoring and empowering your salesforce while providing functional expertise to drive sales growth? Do you enjoy keeping a pulse on the changing sales landscape and customer needs within your area of responsibility and sharing this information with relevant internal stakeholders to promote a more holistic approach to solution selling?

Our Account Manager is expected to work closely with the respective Strategic Account Leader and play a strategic role in managing high impact opportunities within the sales channel vertical. The success of this role will rely largely on your ability to maintain key relationships and lead the execution of critical processes within the sales process.

**Job Description**:
We are the makers of possible

BD is one of the largest global medical technology companies in the world.
_Advancing the world of health_ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Why Join Us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become a maker of possible with us

Maintain Strategic Relationships with Our Customer Accounts
- Achieve sales target in assigned territories by promoting features and benefits of BD products to current customers in accordance with directives set out by strategic account and segment marketing leader.
- Business development function in identifying, engaging, and growing new customers in assigned territories.
- Establish, develop, and grow long-term relationships with healthcare professionals and Key Opinion Leaders in the medical device or healthcare sector within the assigned geographic area to achieve sales & category share growth.
- Proactively engage with existing customers to maintain strategic relationships
- Anticipate potential service problems and actively work towards addressing them
- Consolidate related data on customer satisfaction to drive better solutioning and recommendations
- Actively seek to understand the assigned account’s strategic priorities and developing appropriate value-added programs for them with a focus on holistic solution selling (i.e., packaging complementary products across business units as a holistic solution)

Ongoing Fulfillment and Delivery
- Expand sales and brand loyalty within strategic accounts within the assigned geographic area.
- Accountable for the regular order-taking, fulfilment, and delivery post-conversion for assigned accounts.
- Provide valuable insights on development of sales strategies to better meet customer needs prioritizing a shift to holistic solution selling

Manage Distributor Performance
- Cultivate and build strategic relationships across a network of distributors to ensure fulfilment of customer orders
- Provide functional leadership to distributor salesforce teams in day-to-day demand generation
- Train and motivate distributor salesforce teams

Provide Insights on Sales Landscape and Forecast
- Provide valuable insights to sales forecasts as inputs into the overall demand planning and the Sales, Inventory and Operations Planning (SIOP) processes
- Analyze sales and industry trends and make appropriate recommendations to the SAL to ensure long-range planning needs pertaining to one’s area of responsibility are met
- Work with segment marketing to lead territory demand generation activities and raise awareness and increase the demand of the Company’s product lines within the assigned geographic area.
- Work with relevant teams (e.g. Clinical Specialists) to develop and manage all sales relate business activity and key accounts within the specified territory.

Experience and Qualifications
- Bachelor’s Degree in the field of Science/ Pharmacy/ Nursing required
- At least 5 years of sales experience, with at least 3 years in the Medical Device industry
- Preferably in Biopsy related fields.

Capabilities and Behaviors
- Experience with Hospital Segment Intervention, Oncology Products
- Ability to build collaborative relationships and influence
- Adaptable

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