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Community Manager

4 weeks ago

Petaling Jaya, Malaysia Wise Fresh Foods Sdn Bhd Full time

**Responsibilities**:

- required to
- 1. Lead customers support team.
- 2. Set and implement customer communication campaigns to align with marketing strategies.
- 3. Lead customer support team and provide necessary training for part time helpers.
- 4. Respond to comments and customer queries in a timely manner
- 5. Monitor and report on feedback and online reviews.
- 6. Organize and participate in events to build community and boost brand awareness.
- 7. Coordinate with Marketing, PR and Communications teams to ensure brand consistency.
- 8. Liaise with Development and Sales departments to stay updated on new products and features.
- 9. Build relationships with customers, potential customers, and industry professionals.
- 10. Stay up to date with digital technology trends and give suggestion to enhance existing CRM system.**Benefits**:

- EPF
- SOCSO
- Annual Leave