![White Heron PharmaceuticalSdn Bhd](https://media.trabajo.org/img/noimg.jpg)
E-commerce Sales Associate
4 weeks ago
**RESPONSIBILITIES**:
- Provide excellent customer service and support through various online platforms.
- Respond to customer inquiries, complaints and issues promptly and professionally.
- Manage order tracking, returns, refunds and other customer-related tasks.
- Collaborate with marketing teams to execute promotional campaigns and offers.
- Monitor customer feedback and address concerns to ensure customer satisfaction.
- Analyze marketing data and generate reports to evaluate campaign effectiveness.
- Undertake any other tasks assigned by management.
**REQUIREMENTS**:
- At least 1 year experience in related field
- Excellent and positive service attitude
- Meticulous and good interpersonal skills
- Language: Mandarin, English and Bahasa Malaysia. _**A significant part of the work involves products with traditional medicine related ingredients, therefore proficiency in the Mandarin language is required.**_
- Willing to work at Taman Perindustrian KIP, Kepong
**Some of the Perks Working with Us**
- Yearly appraisal and bonus
- Friendly and diverse work environment
- In-job training and external trainings
- Five days a week
- Panel clinic
- Open parking
- Rewarding pay tallying to your capabilities and performance
Pay: RM2,000.00 - RM4,000.00 per month
**Benefits**:
- Free parking
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Performance bonus
- Signing bonus
- Yearly bonus
Ability to commute/relocate:
- Kepong: Reliably commute or planning to relocate before starting work (required)
**Education**:
- STM/STPM (required)
**Language**:
- Mandarin (required)
Application Deadline: 08/31/2023
Expected Start Date: 08/15/2023
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