Operations Executive

2 weeks ago


Kuala Lumpur, Malaysia PRISM Full time

**Description**:
**Operations Executive (Malaysia)**

You will also be a pivotal role in logistics and systems partners management.

Responsibilities of **an Operations Executive** but are not limited to:

- **Main task: Daily eCommerce order fulfilment for all Sales platforms (Shopee, Lazada, TikTok & Shopify)**, Retail stores and any new sales channels in the future.
- Monitoring and ensuring Orders processed by various 3PL providers.
- Identify operational requirements and opportunities for improvement, by observing current workflow and research country's benchmark/best practices.
- System and process ownership. Establishing and maintaining quality standards.
- Derive appropriate methods to analyze and propose change management.
- Document findings and prepare weekly reports to Head of Operations.
- Update team on new processes and systems, monitoring process effectiveness.
- Oversee operational compliance with regulations.
- Proven ability to communicate effectively to drive positive outcomes with internal and external key stakeholders

**Requirements**:

- Diploma or bachelor’s degree in logistics, business, data management, operations, or related field.
- Must be **detailed oriented** . Independent self-starter & able to keep track of multiple concurrent events
- Able to analyze large amount of data via **excel** or relevant software tools
- **Able to multitask**, prioritize and manage time efficiently
- 1 - 4 years’ experience in a role of similar capacity
- Comfortable to commute daily to **Bukit Jalil office** for work.
- Advantageous if:

- have hands on experience on Sales platform (Shopee, Lazada, TikTok & Shopify)
- Familiar with eCommerce **Order Fulfilment** and 3PL courier management
- **5.5 days** work per week (Working hours : Weekdays : 8AM till 5:30PM, Saturdays : 8AM till 12:30noon)

**Benefits**:

- Attractive remuneration package
- Annual outpatient benefit (Includes dental and optical benefits)
- Annual increment & Performance bonuses
- Birthday leave



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