IT Helpdesk

Provide technical support and assistance to end-users, ensuring their issues are addressed and rectified promptly. - Troubleshoot and resolve customer's problems within the company's ticketing system, and remote assistance tools. - Answer the call and record detailed information about reported incidents or service requests in the company's ticketing system....

**Job Summary** - Responsible to execute, monitor and ensure all users’ tickets are received, recorded, 1st level troubleshooting and or channel to respective support group in providing required IT support and services. - Responsible to maintain, support and ensure the availability and response time performance of the IT Service Desk within acceptable...

**Job Summary** - Responsible to execute, monitor and ensure all users’ tickets are received, recorded, 1st level troubleshooting and or channel to respective support group in providing required IT support and services. - Responsible to maintain, support and ensure the availability and response time performance of the IT Service Desk within acceptable...

**Job Summary** - Responsible to execute, monitor and ensure all users’ tickets are received, recorded, 1st level troubleshooting and or channel to respective support group in providing required IT support and services. - Responsible to maintain, support and ensure the availability and response time performance of the IT Service Desk within acceptable...

*Strong understanding of end to end cycle of Accounts Payables (Invoice Processing, Helpdesk, Payments, Vendor Master and T&E - Ensure all teams deliverables are completed in due time and compliant to relevant standards and policies and reported accurately *Ensure compliance to all SLA and KPI targets - Identify process gaps and improvement opportunities -...

_Job Description : _**Language - Bhasa** Qualification BACHELOR OF COMMERCE Desired Competencies (Technical/Behavioral Competency) Role - Strong understanding of end to end cycle of Accounts Payables (Invoice Processing, Helpdesk, Payments, Vendor Master and T&E - Ensure all teams deliverables are completed in due time and compliant to relevant standards and...

Support imaging new laptop. - Support new laptop replacement for user. - Support prepare old computer with end users for upcoming laptop replacement. - Support any request helpdesk function as required. **Requirements**: - Possess at least a Degree/Diploma in Information Technology or Computer Science. - Proficiency in Technology will be added advantage. -...

Role - Strong understanding of end to end cycle of Accounts Payables (Invoice Processing, Helpdesk, Payments, Vendor Master and T&E - Ensure all teams deliverables are completed in due time and compliant to relevant standards and policies and reported accurately - Ensure compliance to all SLA and KPI targets - Identify process gaps and improvement...

_Job Description : _ Job RoleExecutive Job TitleAccounts Payable - OTC SkillF&A - Accounts Payable Skill TypeGeneric Experience3 - 7 Years Qualification BACHELOR OF COMMERCE Desired Competencies (Technical/Behavioral Competency)Role - Strong understanding of end to end cycle of Accounts Payables (Invoice Processing, Helpdesk, Payments, Vendor Master and...

_Job Description **:Mandarin Language**_ **Desired Competencies (Technical/Behavioral Competency)** **Role** - Strong understanding of end to end cycle of Accounts Payables (Invoice Processing, Helpdesk, Payments, Vendor Master and T&E - Ensure all teams deliverables are completed in due time and compliant to relevant standards and policies and reported...

**Role** - **Language - Bhasa** - Strong understanding of end to end cycle of Accounts Payables (Invoice Processing, Helpdesk, Payments, Vendor Master and T&E - Ensure all teams deliverables are completed in due time and compliant to relevant standards and policies and reported accurately - Ensure compliance to all SLA and KPI targets - Identify process gaps...

**Customer Service Executive** MYR 2,000 - 2,800 + allowance Monday-Friday -9am-6pm Kuala Lumpur Nature of Business : IT solutions provider **Responsibilities**: - Capture and resolve issues reported by customers, liaise with technical team as and when needed. - Perform remote access to client desktop PCs to diagnose and resolve any issues reported by...

As an Application Support Executive, you will work with your team to ensure customers are satisfied with their experience with us during the before and after sales process. Our Support Team is collaborative and operationally productive, with the mission of providing the best outcomes for our customers. If you are keen to be part of an innovative and forward...

Maintain effective and timely communication with engineers. Ensure the correct and timely closure and completion of all work orders. Follow Global Call Management tools, process and procedures as documented. - Responsible for the proactive planning of all incoming work order allocations received within a specific geographic territory or customer...