Helpdesk Support Cantonese Speaker

Provide technical support and assistance to end-users, ensuring their issues are addressed and rectified promptly. Troubleshoot and resolve customer's problems within the company's ticketing system, and remote assistance tools. Answer the call and record detailed information about reported incidents or service requests in the company's ticketing system....

**ob title - Helpdesk Representative - Mandarin Speaker** **Location - Kuala Lumpur, Malaysia** **Duration - Permanent Full Time** **Open for expats** **Requirements**: - Responsible for resolving staff and customer technological questions that need technical support. - Excellent written and verbal communication skills - Able to clearly communicate...

_Hybrid role - 2 weeks work from home, 2 weeks work from office_ - Answer inbound calls from Hong Kong and Macau users and record any issue to proceed with relevant action. - Provide technical support and assistance to end-users - Identify issue urgency and escalate to appropriate group. - Troubleshooting issue through remoting tools and verbal...

**Responsibilities**: - Create service ticket in the customer care systems - Perform escalation to Level 2 support for any calls that beyond the 1st level scopes - Execute responsibilities promptly following established procedures & take ownership of service requests to meet the service level agreement objectives - Assist with the resolution and take...

QUALIFICATION REQUIRED (In terms of education, training, skills or experience) - Bachelor in Information Technology (Information System) or above. - Required language(s): Bahasa Malaysia, Bahasa English or other dialects. - Fresh graduate or 1 year of working experience in the related field is required. - Ability to analyze & understand basic project scopes...

_Hybrid role - 2 weeks work from home, 2 weeks work from office_ - Answer inbound calls from Hong Kong and Macau users and record any issue to proceed with relevant action. - Provide technical support and assistance to end-users - Identify issue urgency and escalate to appropriate group. - Troubleshooting issue through remoting tools and verbal...

_**Responsibility**_ - Will be required to work evenings and weekends in response to needs of the systems being supported - Provide Helpdesk IT support to M365, Azure, AWS, GCP and Infrastructure servers - Support and troubleshoot follow by standard operation procedure and provide support escalation to higher support team. - Resolve complex user problems and...

**Role**:Sales Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Sales Cantonese Technical sales - **_Urgent hiring in KL!!! English and Cantonese speaker!!!_** Job title: Sales Associate (Hong Kong SMB) Headcount:...

**Company Description** At Language Talent Solutions, we believe that the right talent should not be restricted by borders. We think beyond borders and break down barriers on all fronts. Adding the best person to your team might mean getting out of your usual comfort zone. Right now, to build globally competitive teams, we need to bridge borders across the...

**Requirements**: - Excellent written and oral communication skills in English. - Mandarin language is an added advantage. - Possess at least a Bachelor's Degree in Computer Science or relevant fields - Prior working experience as a Customer Support Executive, Customer Support Specialist, or Customer Service Executive is preferred. - Outbound call center...

ob title - Helpdesk Representative - Mandarin SpeakerLocation - Kuala Lumpur, MalaysiaDuration - Permanent Full TimeOpen for expatsRequirements: Responsible for resolving staff and customer technological questions that need technical support. Excellent written and verbal communication skills Able to clearly communicate technical concepts to both technical...

Perform the operations, testing, installation, maintenance and operation of Work Force Service Management (WFMS) for field team so as to ensure proper systems is in place within the agreed timeframe, meeting business needs and user requirement. - Perform the operations, testing, installation, maintenance and operation of TM CRM SIEBEL so as to Ensure proper...

**Requirements** - Excellent written and oral communication skills in English. - **Mandarin **language is an added advantage. - Possess at least a Bachelor's Degree in Computer Science or relevant fields - Prior working experience as a Customer Support Executive, Customer Support Specialist, or Customer Service Executive is preferred. - Outbound call center...

**Company Description** At Language Talent Solutions, we believe that the right talent should not be restricted by borders. We think beyond borders and break down barriers on all fronts. Adding the best person to your team might mean getting out of your usual comfort zone. Right now, to build globally competitive teams, we need to bridge borders across the...

**Company Description** At Language Talent Solutions, we believe that the right talent should not be restricted by borders. We think beyond borders and break down barriers on all fronts. Adding the best person to your team might mean getting out of your usual comfort zone. Right now, to build globally competitive teams, we need to bridge borders across the...

**Responsibilities**: - Visualize and design concept for social media pages/ads - Provide creative ideas for social media postings - Design marketing materials, such as flyer, poster, leaflet, menu - Carry out any other ad-hoc tasks related to design **Job Requirements**: - At least one year of working experience on this position. - Familiar with Adobe...

Vacancy: Customer Service - Cantonese Speaker (Day Shift) - Location: Kuala Lumpur, Malaysia **Salary**: RM4000 + KPI Bonus. Head Counts: 8 Start Date: 5th February 2024. Working Hour: Mon - Sun 9am - 6pm, (5 days a week) Role & Responsibilities: - Take call and provide accurate answer to customer queries. - Delivery excellent customer support &...

**Company Description** At Language Talent Solutions, we believe that the right talent should not be restricted by borders. We think beyond borders and break down barriers on all fronts. Adding the best person to your team might mean getting out of your usual comfort zone. Right now, to build globally competitive teams, we need to bridge borders across the...

**Company Description** At Language Talent Solutions, we believe that the right talent should not be restricted by borders. We think beyond borders and break down barriers on all fronts. Adding the best person to your team might mean getting out of your usual comfort zone. Right now, to build globally competitive teams, we need to bridge borders across the...

Job Purpose In this role, you will provide first line helpdesk support to and provide the first point of contact for a variety of facilities management requirements and administration. With strong administrative skills and customer focus, you will provide a friendly and proactive service to customers and conduct an efficient handling of incoming queries and...