Supervisor
3 months ago
To be able to give training to team members beverage training, service training
- Driving Customer Service Standards
- Respond in a prompt and professional manner to guest requests and complaints
- Develops daily/weekly/monthly action plans to ensure all Company standards are met
- Provide direction and guidance to associates to ensure efficient and effective floor operations, customer service, coverage, and execution of visual standards
- Ensure accurate receipt & delivery of product into and out of the store
- Motivate team members and maintain a high level of team spirit (or team cohesiveness)
- Support the daily operation in collaboration with the Outlet Manager, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation
**Qualifications for Outlet Supervisor**
- Have years experience in Hotel Food & Beverage Supervisory experience or other successful F&B service industry
- Must have open availability to include AM and PM shifts weekends and holidays
**Job Types**: Full-time, Permanent
Pay: RM1,800.00 - RM3,500.00 per month
Schedule:
- Rotational shift
Supplemental Pay:
- Attendance bonus
- Overtime pay
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (preferred)
**Experience**:
- Supervising: 1 year (preferred)
**Language**:
- English (preferred)
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