Property Management Intern

2 weeks ago

Kuala Lumpur, Malaysia thePureloft Full time

We are seeking a dedicated and responsible Short Term Rental Property Manager to oversee the day-to-day operations and ensure the smooth functioning of our Airbnb units. As the Property Manager, you will play a vital role in providing exceptional guest experiences and maintaining the quality and cleanliness of our properties.

**Key Responsibilities**:

- Guest Check-in Preparation:
Organize and place all keys and access cards in the mailbox before guests' check-in days.

Ensure all necessary information and guides are available for guests' convenience.
- Supervise Cleaning Process:
Coordinate with cleaners to schedule cleaning sessions for each unit.

Be present during the cleaning process to ensure the properties are well-maintained and up to our standards.
- Social Media Marketing:
Develop and execute social media marketing strategies to promote our Airbnb units.

Utilize various platforms to attract potential guests and engage with the online community.
- Financial Management:
Collect bills for each unit at the end/start of every month.

Keep accurate records of expenses and revenue related to the properties.
- Inventory Management:
Purchase necessary supplies and restock items within the units as needed.

Ensure each property is well-equipped and stocked with essentials for guests' comfort.

**Flexible Working Hours**:

- Expected working hours per week will be 20-25, with some flexibility in scheduling.
- Be available for occasional evening or weekend tasks as required.

**Compensation and Benefits**:

- Flat rate pay will be provided regardless of how few hours are worked every week.
- Additional performance-based incentives may be offered based on guest satisfaction and property performance.

**Driver's Requirement**:

- The Property Manager must possess a valid driver's license and access to a reliable vehicle for property-related tasks.

**Guest Assistance**:

- Be on standby throughout the day (12 pm - 7 pm) to promptly respond to guests' inquiries or emergencies.
- Provide excellent customer service to ensure a positive guest experience.

**Requirements**:

- Previous experience in property management, hospitality, or a related field is preferred.
- Strong organizational skills and attention to detail to manage multiple properties effectively.
- Excellent communication and interpersonal skills to interact with guests, cleaners, and service providers.
- Proficiency in social media platforms for effective marketing and promotion.
- Ability to work independently and efficiently under mínimal supervision.

**Job Type**: Internship
Contract length: 3 months

**Salary**: RM700.00 - RM800.00 per month

**Benefits**:

- Flexible schedule
- Opportunities for promotion
- Professional development
- Work from home

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Monday to Friday
- Weekend jobs

Supplemental pay types:

- Overtime pay
- Performance bonus
- Retention bonus

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

License/Certification:

- Driver's License (required)

Shift availability:

- Day Shift (required)
- Night Shift (preferred)

Willingness to travel:

- 50% (required)

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