Vice President, Operational Risk

2 months ago

Kuala Lumpur, Malaysia Citi Full time

At **Citi**, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients - whether they be consumers, corporations, governments or institutions - to help them meet their biggest opportunities and face the world's toughest challenges.

**Shape your Career with Citi**

Citi’s **Securities Services** **(SS)** supports our clients’ business by drawing on the strength of our unmatched global footprint, which provides them with access to local expertise and scalable solutions to support their ambitions.

We’re currently looking for a high caliber professional to join our team as **Vice President, Operational Risk & Controls Lead Analyst(Hybrid)** (Internal Job Title: Operational Risk Officer - C13) based in Kuala Lumpur, Malaysia. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

- Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
- Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
- We have a variety of programs that help employees balance their work and life.

**In this role, you’re expected to**:
**Job background / Context**:
A member of the **Securities Services Operations Line Control** team, the incumbent will be responsible for maintaining comprehensive processes to identify and reduce operational risk. Risk areas include but are not limited to operations process, technology outage related, regulation, new business initiatives and infrastructure change / relocation related. Working as part of the existing Operations Control team in Kuala Lumpur, Malaysia and the wider Global Shared Utilities team, this role is responsible to assist in proactive identification and resolution of operating risk and control issues. It requires significant co-ordination with internal Operations teams, and Support and Control groups within the organization such as Balance Sheet Control, Performance Management & Analysis, IT Controls, Compliance, Operational Risk Management etc. It also includes a significant element of reporting and delivery against internal Governance standards. The primary area of support will be to the Shared Utilities teams comprising of Reconciliations, Implementations, Regulatory Reporting and Client Service Delivery.

**Key Responsibilities**:

- Supporting Global Controls team in performing detailed reviews of operations processes in Securities Services Operations including event reviews, thematic analysis and ‘deep dive’ causal analysis;
- Partnering with Operations Managers in collation and analysis of metrics and presentation of same to key stakeholders including senior operations management (locally and regional) and risk and control teams (locally, regionally and globally)
- Ensure issues are appropriately escalated and highlighted for inclusion in governance reporting such as Monthly Operating Reviews and Business Risk and Control Committees
- Assess and report Key Operating Risks (KORs), Key Risk Indicators (KRIs) and associated scorecards / metrics
- Perform reviews of change proposals and implementations including relocation / new business
- Assist operations managers in drafting, and subsequently oversee progress in remediating Operations Issues and their associated Corrective Action Plans (CAPs)
- Perform a ‘gatekeeper’ function at the boundary of the 1st Line of Defense, i.e. minimize the need for Operations line engagement with the 2nd and 3rd lines of defence
- Attend / actively participate in calls with Global stakeholders, some of which may be outside standard working hours

**Qualifications**
- Minimum 3 years’ experience in Securities Services Operations will be preferred with prior experience in identifying and implementing Financial and Operational Controls within operations teams
- Mature problem-solving abilities and communication critical
- Basic accounting knowledge
- Strong Analytical skills
- Excellent presentation and reporting skills (written and verbal)
- Results-oriented, committed to meeting team objectives (timelines and accuracy)
- Proven Project management skills will be a major advantage in the role
- Auditing experience and prior interaction with Auditors will be a significant advantage
- Flexibility to work outside standard business hours

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career,

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