Data Center Operation Technician
5 months ago
**Looking for L1 Support for our client in IT Networking industry, located in Johor Bahru (Iskandar Puteri and Kulai), work on-site.**
**24*7 and 5*8 Shift Data Center Operations Technician from Junior to Senior level working at the client's site.**
**Responsibilities**:
- Hardware Support - Installations, Move, Add, Change
- Decommission of IT equipment (networks, servers, networks, storage, backup devices)
- Media management - HDD/SSD Destruction and Disposals
- Connect and disconnect patch cables to equipment in DC
- Server hardware break fix support - Installation of parts, reseat module, SFP module replacement including HDD/Memory/Mainboard, etc.
- Regular physical/visual inspection equipment and data center operations facilities
- Provide onsite support during scheduled maintenance/change events
- Troubleshooting of issues for IT and network related equipment
- Inventory management of RMA, cold spares, equipment and tools
- Vendor management - coordination, vendor escort/supervision
- DC Access Request Management
- POP Site operations support and standby
- Provide regular reporting on progress as required (move, change, support request and change) and develop continuously improvement capabilities
- Provide after business hours support based on on-call schedule and shift work when required
- Any other duties as assigned
Qualification and Skills:
- Bachelor s degree in information technology, Computer Science, or a related field.
- Basic understanding of SAP Basis concepts and administration.
- Knowledge of SAP system monitoring tools and basic troubleshooting techniques.
- Strong analytical and critical thinking skills.
- Effective communication skills and ability to work collaboratively in a team.
- Basic understanding of SAP security principles.
- **Certifications in SAP Basis will be a plus.**
**Experience**:
- Minimum of 1 years experience working in the Data Centre operation space
- Degree or Diploma in IT
- Good understanding and knowledge in data structured cabling and patching
- Experienced in hardware support, breakfix and troubleshooting
Pay: RM5,000.00 - RM6,000.00 per month
Schedule:
- Day shift
- Monday to Friday
- Night shift
- Rotational shift
**Experience**:
- Data Centre: 1 year (required)
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