Data Centre Operations Manager

3 weeks ago

Johor Bahru, Johor, Malaysia Hunters International Sdn Bhd Full time

About Hunters International Sdn Bhd

We are a specialist in Digital Infrastructure - developer, owner, and operator of critical Data Centre environments to leading technology companies, utilizing proprietary design and expertise to engineer solutions that meet the bespoke requirements of some of the world's largest technology companies.

Our core design principle prioritizes environmental sustainability, bringing together world-class data centre engineering design with renewable energy solutions that responsibly meet the growing demands of the digital world.

Job Responsibilities:

  • Lead, manage and be responsible for the designated shift team, ensuring the successful operation, maintenance and repair of all critical environment systems while maintaining 100% uptime to all critical power systems on site at all times.
  • Prioritize and assign PPMs /TTs planned & unplanned work orders to your shift Data Center Specialists to achieve & maintain 100% compliance every month.
  • Adhere to all quality, health & safety, and environmental policies within the domain.
  • Coordinate ongoing maintenance and activities within the Data Centre for your shift team. During your day you will have full overview & awareness of all activities and, in conjunction with the Critical Maintenance Manager, will prioritize these activities.
  • Ensure all subcontractors are inducted and permitted to work within the domain prior to issuing permits to work.
  • Ensure that the FOC is monitored and manned at all times and that EPMS, BMS, and Fire Systems alarms are responded to in a timely manner.
  • Ensure completion of all your shift teams scheduled PMs and ensure all your shift Data Centre Specialists carry out their scheduled PMs in a timely manner (PMs as issued through CAFM) to achieve 100% PM compliance.
  • Update and log all activities/time on CAFM. Ensure your shift team update & record all their time/activities on CAFM.
  • Issue a daily Shift Handover report via email detailing activities and issues that have taken place and that require escalation. It is the leads responsibility to ensure that the shift report is accurately completed and sent out to the critical environments e-mail alias on time.
  • Adhere to and drive your shift team to achieve acceptable scores on the team KPI Scorecard as located on CAFM.
  • Provide input into and develop site specific procedures including EOPs, SOPs, MOPs, Aps and EOP Drills as issued by Management.
  • Ensure that you are fully conversant with the site Emergency Response Plan and co-operate with the SOC/FOC during site emergencies.
  • Report health and safety breaches and concerns to your manager as soon as possible.
  • Complete a minimum of 4 drills per month.
  • Escort and supervise/monitor work of third-party engineers and sub-contractors to ensure their compliance with the site standards when performing maintenance or relevant activity.
  • Carry out Toolbox talks once every shift rotation to achieve & exceed your shift team's monthly target. All toolbox talks need to be signed off and issued to the contract support on completion.
  • Adhere to all quality, health & safety, and environmental policies and documentation requirements while performing work.
  • Undertake other tasks as defined and requested by local management.
  • The Facility Lead is the next point of contact after the Shift cover technician to cover shifts during emergency situations to provide holiday and sickness cover at short notice. You must be flexible in your working patterns to support requirements dictated by the rhythm of the business & operational demands.

Job Requirements:

  • Minimum 5-10 years of working experience in a Data Centre environment.
  • Strong knowledge and experience in the data centre industry, including development and management of data centres.
  • Strong leadership, stakeholder management, interpersonal, teamwork and collaboration skills.
  • Excellent verbal and written communications skills both in English and Bahasa Malay language.
  • Excellent project, planning, change and time management capabilities.
  • Good judgement and decision-making skills.
  • Leadership and supervisory skills.
  • Strong organizational skills.
  • Ability to use computer applications effectively.

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