Policy Enforcement Specialist Emerging Product

7 months ago

Kuala Lumpur, Malaysia TikTok Full time

Responsibilities
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

Policy Enforcement Specialists are responsible for delivering timely, accurate, and scaled Policy guidance to support the Moderation & QA teams responsible for the enforcement of our content policies. They are a critical link in our enforcement processes, working closely with cross-functional teams (Policy, Global Training, Moderation, etc) to ensure our policies are enforced in a high quality and consistent manner. They provide day-to-day support in ensuring an aligned understanding of our policies across teams, and identify and channel feedback on opportunities for improvement. When we iterate our policies, Policy Enforcement Specialists work closely with our global teams to ensure this happens seamlessly and effectively, and that all relevant documentation is delivered in a format and language that enforcement teams can readily utilize.

Policy Enforcement Specialists also pursue high impact opportunities to improve policy, processes, and tooling, working with multiple internal stakeholders to ensure user safety and improve user experience.

This role may include limited exposure to harmful or distressing content, which includes but is not limited to: bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; or murder.

What will I be doing?
- Provide policy guidance and support to content moderation and quality teams within a specific market and product line, including policy assessments in local languages and with market knowledge.
- Support regular and ad-hoc processes to improve content policy understanding
- Maintain complete and up-to-date policy documentation for a specific market and product line, facilitating timely and accurate updates
- Provide accurate and consistent in-language proofreading support for policy documentation
- Review planned policy updates and collate feedback to improve proposals.
- Coordinate, track, and report on the effective distribution of policy changes amongst content moderation teams, ensuring the delivery of updates to all Moderation and QA Teams.
- Collaborate with global Policy Training Development and training teams to provide vetted cases for use in instructional materials
- Recommend and substantiate process improvements which will facilitate more effective policy enforcement, communication, and deployment across in-house and outsourced content moderation efforts
- Contribute to or develop analysis regarding policy-related content moderation challenges and take follow-through actions to address them
- Support the Policy teams' understanding of enforcement challenges, qualify & consolidate feedback and recommendations based on end-user experience. Maintain and improve such feedback loops.
- Support Quality teams' understanding of Policy positions with timely and accurate Policy guidance, and be accountable for improvements in the consistency of their understanding
- Partnering with internal stakeholders to identify tooling, policy or operational gaps, and manage initiatives to develop new solutions, optimize existing processes, improve safety and user's experience
- Assist XFN or QA teams and Leadership with ad-hoc projects based on business needs or upon request

**Qualifications**:
What should I bring with me?

Minimum Qualification
- Team player and ability to collaborate with different teams
- Proficiency in English language as you will predominantly cover the English speaking markets
- Great communication skills (verbal and interpersonal)
- Proficient in Excel (pivot tables, functions, charts etc)
- Experience with processes such as appeals management, final arbitration, data analysis etc.

Preferred Qualification
- Excellent time management and great problem solving skills
- High flexibility regarding working hours and days

Trust & Safety is committed to the wellbeing of all our employees. Our promise is to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaborat

  • Policy Enforcement Team Lead, Short Videos

    6 months ago

    Kuala Lumpur, Malaysia TikTok Full time

    Responsibilities TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Creation is the core of TikTok's purpose....

  • Law Enforcement Liaison Specialist

    7 months ago

    Kuala Lumpur, Malaysia Control Risks Full time

    Control Risks is a specialist risk consultancy committed to helping our global clients build organisations that are secure, compliant, and resilient in an age of ever-changing risk and connectivity. We have an opportunity available for a **Law Enforcement Liaison Specialist** to join our team in Kuala Lumpur, embedded with one of our clients, a large,...

  • Policy Enforcement Team Leader, Trust and Safety

    6 months ago

    Kuala Lumpur, Malaysia TikTok Full time

    Responsibilities About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Creation is the core of...

  • Policy Enforcement Team Lead

    7 months ago

    Kuala Lumpur, Malaysia TikTok Full time

    Responsibilities TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Creation is the core of TikTok's purpose....

  • Strategic Marketing Specialist for Emerging Markets

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia SummitNext Technologies Sdn Bhd Full time

    Company Overview:Our client, SummitNext Technologies Sdn Bhd, is a leading provider of electronic trading solutions in the FX & CFDs Retail market. With over 15 years of experience, we have established ourselves as a trusted partner for clients worldwide.About the Role:We are seeking a highly motivated and creative Strategic Marketing Specialist to join our...

  • Staff Nurse

    6 months ago

    Kuala Lumpur, Malaysia Ohana Specialist Hospital Full time

    **Ohana Specialist Hospital Vacancy** Area: 1. Inpatient/ Ward 2. Outpatient/ Specialist Clinic 3. Emergency 4. Operation Theatre 5. Critical Care 6. Midwifery 7. Radio Imaging Duties & Responsibilities: 1. Adheres to all policies and procedures, Nursing Standard and Code of Ethics. 2. Demonstrate knowledge of principles, method, and technique of...

  • Product Specialist

    7 months ago

    Kuala Lumpur, Malaysia CMS Biotech Pte Ltd Full time

    **Position**: Product Specialist **Location**: Malaysia (MY) **Reports to**: Sales and Marketing Director **Key Responsibilities**: - Promote and market the company's products to healthcare professionals, including doctors, nurses, and pharmacists. - Deliver compelling sales presentations to healthcare groups and institutions. - Articulate complex medical...

  • Insurance Operations Specialist

    6 months ago

    Kuala Lumpur, Malaysia Marsh & McLennan Companies, Inc. Full time

    Insurance Operations Specialist - Policy Servicing/Policy Processing (Supporting Hong Kong) **Company**: MMC Corporate **Description**: **Insurance Operations Specialist - Policy Servicing/Policy Processing (Supporting Hong Kong)** **What can you expect? - Be a part of a regional operational shared service center - Interact diverse colleagues and...

  • Insurance Operations Specialist

    6 months ago

    Kuala Lumpur, Malaysia Marsh & McLennan Companies, Inc. Full time

    Insurance Operations Specialist - Policy Servicing/Policy Processing (Supporting Hong Kong) **Company**: MMC Corporate **Description**: **Broking Operations (Policy Processing)** - The policy processing/servicing team efficiently processes insurance policies for the Hong Kong market, ensuring compliance and a smooth experience for clients. - The team...

  • Emergency Services

    7 months ago

    Kuala Lumpur, Malaysia Mindpec Solutions Full time

    **Job title : Emergency Services Representative** **Language : Japanese and English** **Work location : Kuala Lumpur, Malaysia** **Salary : Upto 12,000 RM Basic** **Shift : Rotational Shift** **Job type : Permanent** **Open for only Japanese Native** **Visa, flight ticket and initial accommodation will be provided by the Compant.** The Emergency...

  • Insurance Operations Specialist

    6 months ago

    Kuala Lumpur, Malaysia Marsh Full time

    **Insurance Operations** Specialist****: - Policy Servicing/Policy Processing (Supporting Singapore)** **What can you expect?** - Be a part of a regional operational shared service center - Interact diverse colleagues and stakeholders from various lines of business within MMC **What is in it for you?** - Career Development and Training Opportunities -...

  • Insurance Product

    7 months ago

    Kuala Lumpur, Malaysia BTC Recruitment Malaysia Full time

    Bachelor's**Open Position: Insurance Product & Administration, Specialist (Financial Services Company)** A Financial Services Company is currently hiring an Insurance Product & Administration, Specialist to join the team and be based in the Kuala Lumpur office. **Key responsibilities include**: - hold a Bachelor Degree in any related field with at least 3...

  • Risk Policy and Solution Specialist

    6 months ago

    Kuala Lumpur, Malaysia TalentTag Asia Full time

    **About our client**: Our client is a world-renowned fintech company with strong presence in APAC and the rest of the world. - Work in fast growing multi-national company with strong presence in Malaysia - Great career exposure and development. - Good remuneration **Main Responsibilities**: 1. In depth understanding of merchant funding account and...

  • Risk Arbitration Specialist

    7 months ago

    Kuala Lumpur, Malaysia TikTok Full time

    Responsibilities About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Creation is the core of...

  • Video Production Specialist

    6 months ago

    Kuala Lumpur, Malaysia W Generation Trading Full time

    Position : Video Production Specialist Location : Old Klang Road KL Salary : RM 3,500 - RM 5,000 Working hours : 5 days a week **Responsibilities**: - Videography: Conceptualize, plan, and execute high-quality video content for various platforms including YouTube, Instagram, TikTok, and more. This includes filming, editing, and post-production work to...

  • Video Production Specialist

    7 months ago

    Kuala Lumpur, Malaysia GENO Management Full time

    **Position : Video Production Specialist** **Salary range: RM3,500- RM5,000** **Working Hours: 9am - 6pm; Monday - Friday** **Location : Old Klang Road, Kuala Lumpur** **Job Scope**: - Videography: Conceptualize, plan, and execute high-quality video content for various platforms including YouTube, Instagram, TikTok, and more. This includes filming,...

  • Video Production Specialist

    7 months ago

    Kuala Lumpur, Malaysia W Generation Trading Full time

    Position : Video Production Specialist Location : Old Klang Road Salary : RM 3,500 - RM 5,000 Working hours : 5 days a week **Responsibilities**: - Videography: Conceptualize, plan, and execute high-quality video content for various platforms including YouTube, Instagram, TikTok, and more. This includes filming, editing, and post-production work to...

  • Production Specialist

    5 days ago

    Kuala Lumpur, Malaysia Texas Instruments Malaysia Sdn Bhd Full time

    **Responsibilities**: - Production Specialists process wafers of different technologies and support the manufacturing operations at either a wafer fab or assembly test site.**Benefits**: - EPF - SOCSO - Annual Leave

  • Product Specialist

    7 months ago

    Kuala Lumpur, Malaysia iHEAL Medical Centre Full time

    Join our team. Please send your resume/CV to: **Product Specialist** - Qualification Bachelor’s Degree, Post Graduate Diploma, Professional Degree - Requirements 2 years experience in related field

  • Production Specialist

    7 months ago

    Kuala Lumpur, Malaysia Texas Instruments Full time

    **We can't predict what the future holds, but we know TI will have a part in shaping it.** Production Specialists process wafers of different technologies and support the manufacturing operations at either a wafer fab or assembly test site. **Wafer fabs**: In wafer fabs, Production Specialists operate various equipment in performing functions such as...