Store Manager Boutique
5 months ago
INHANNA Sdn Bhd, a leader in Muslimah fashion, seeks an experienced Store Manager to spearhead our retail operations. This role is pivotal in promoting our ethos of stylish, modest fashion, driving sales growth, and maintaining operational excellence.
**Key Responsibilities**:
- **Sales and Marketing**:_
- Develop, implement and execute innovative sales and marketing strategies to drive business growth.
- Stay updated on fashion trends, aligning marketing strategies with INHANNA's brand values.
- Conduct regular market analysis to inform sales tactics and promotional activities.
- **Team Management and Development**:_
- Recruit, train, and lead a customer-centric team.
- Foster a culture of teamwork, energy, and fun while emphasizing professional development.
- Coach team members for optimal performance in sales and customer service.
- **Operational Management**:_
- Ensure compliance with safety and security protocols; oversee maintenance and repairs.
- Manage inventory levels, order processing, and storage, aligning with sales forecasts.
- Oversee the functioning of the POS system and support efficient inventory management.
- **Reporting and Analysis**:_
- Produce regular reports on sales performance, operational efficiency, and customer feedback.
- Analyze these reports to identify trends, areas for improvement, and success factors.
- Use data-driven insights to make informed decisions and adjust strategies as necessary.
- **Customer Experience Excellence**:_
- Actively seek and utilize customer feedback to enhance store operations and brand loyalty.
- Uphold high standards of customer care, merchandising, and display.
- **Brand Representation**:_
- Advocate for INHANNA’s commitment to sustainable and ethical fashion.
- Align store operations with the latest fashion trends and INHANNA's values.
- **Required Skills and Qualifications**:_
- Proven track record in retail management, particularly in fashion.
- Strong leadership skills with experience in team management and development.
- Excellent communication skills and proficiency in relevant digital tools.
- Business or fashion-related academic background preferred.
- **Desired Characteristics**:_
- Passionate about fashion that embodies Islamic modesty principles.
- A commitment to ethical and sustainable fashion practices.
- Adaptable and capable of thriving in a dynamic retail environment.
- A growth mindset with a focus on continuous learning and development.
- **Benefits**:_
- Competitive salary and incentives.
- Professional growth and development opportunities.
- An inclusive and supportive work culture.
**Salary**: RM3,000.00 - RM5,000.00 per month
**Benefits**:
- Dental insurance
- Free parking
- Maternity leave
- Vision insurance
Schedule:
- Rotational shift
- Weekend jobs
Supplemental pay types:
- Commission pay
- Overtime pay
Ability to commute/relocate:
- Shah Alam: Reliably commute or planning to relocate before starting work (required)
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