![Rayyan Haya Resources Sdn Bhd](https://media.trabajo.org/img/noimg.jpg)
Online Customer Service
2 months ago
**JOB DESCRIPTION**
- To handle, process and pack order from customer from website, media social and whatsapp.
- To handle, process order from company website (Shopify) and shopee portal
- To update product updated stock in website, and company database
- Collect testimony/feedback from customer
- Edit testimony/feedback & update testimony/feedback on company media social
- To handle retail order from reseller (dropship, stockist, personal shopper and agent)
- To prepare sales and customer database report
- Responsible in handling & follow up customer inquiries
- To liaise with superior on product launching and sale
- To perform ad hoc task assigned by the management from time to time.
**Requirement**:
- At least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in **Computer Science/Information Technology/Sales/Marketing/Administration or equivalent.**
- At least **1 year of working experience **in the related field is required for this position.
- Have working experience in sales/customer service/retail position will be advantages.
- Ability to handle multiple challenges and task concurrently.
- Command of office tools such as the Microsoft Office Suite (Excel, Word, Powerpoint) is necessary.
- Good interpersonal relationship and social skill.
- Able to start work immediately.
Pay: RM1,500.00 - RM2,000.00 per month
**Benefits**:
- Additional leave
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Performance bonus
- Yearly bonus
**Experience**:
- Retail sales: 1 year (preferred)
- Customer service: 1 year (preferred)
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