Customer Service Representative- Handle Gps Project
7 months ago
Company Business: GPS project
Location: Jalan Raja Abdullah,KL
Working Hours: Mon
- Fri, Alternate Saturday
Shift based (alternate Saturdays)
Mon - Sat : 8.30am - 5.30pm (shift 1)
Mon - Sat : 9.30am - 6.30pm (shift 2)
Mon - Sat : 10.30am - 7.30pm (shift 3)
**Responsibilities**:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
**Requirements**:
- High school diploma, general education degree, or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
- Eagerness and Keen interest in learning new technology
- Languages: Written and spoken English and Malay
**Benefits**:
Health Insurance, medical coverage for spouse and kids, outpatient medical coverage, attendance allowance
**Job Type**: Permanent
**Salary**: RM2,500.00 - RM4,000.00 per month
**Benefits**:
- Dental insurance
- Health insurance
- Opportunities for promotion
- Professional development
- Vision insurance
Schedule:
- Day shift
Supplemental pay types:
- Attendance bonus
- Performance bonus
- Yearly bonus
**Education**:
- STM/STPM (preferred)
**Experience**:
- Customer Care Specialist: 1 year (required)
**Language**:
- Mandarin (preferred)
- Bahasa (preferred)
-
Customer Service
7 months ago
Kuala Lumpur, Malaysia GPS Sdn Bhd Full time**Customer Success Officer** Location : Wisma RKT, Jln Sultan Ismail ( 8mins walk monorail medan tuanku / bukit nanas) Working Days : Mon-Fri ( alternate Sat) Nature of Business :Supplier of GPS Basic salary :RM2500-RM3300 **Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding...
-
Customer Service Representative
7 months ago
Kuala Lumpur, Malaysia Language Talent Solution Full time**Designation**: Customer Service Representative (Gaming Project) - Mandarin Speaker **Location**: KL Sentral **Working hours**: 24/7 Rotational Shift **Salary**: RM 4,000 (basics) + KPI up to RM 300 + Shift Allowance up to RM 300 **Key Responsibilities**: - Respond to players' in-game inquiries and provide solutions to issues. - Handle and resolve...
-
Clerk, Gps
7 months ago
Kuala Lumpur, Malaysia Malaysia Airline Full time**Job Title**: - Clerk, GPS **Reports To**: - Executive, Operation **Role Purpose**: - The position manages to handle all warehouse activity in both store FMB & SSZ. **Key Accountability**: - Profitability - To ensure all warehouse activity done according to SOP. Failure of compliance will be resulted into Penalty Charges by customer. - Customer...
-
Customer Service Representative
7 months ago
Kuala Lumpur, Malaysia Insides Coliving Sdn Bhd Full time1. **Client Communication**: Serve as the main point of contact for clients and customers, addressing inquiries, concerns, and requests promptly and professionally during Defect Liability Period. 2. **Documentation**: Record, coordinate and manage documentation between customers and various internal teams, including project, sales, and marketing to convey...
-
Customer Service Representative
7 months ago
Kuala Lumpur, Malaysia Brandt Business Service Full time**Job Brief**: **Responsibilities**: - Setting realistic expectations, resolving fulfilment-related problems and providing support to the customer, ensuring a high level of satisfaction. - Primarily handle inquiries via various channels & platforms about orders, payments, shipping, vouchers, etc. from both seller and buyer through native channels or...
-
Customer Service Representative
2 weeks ago
Kuala Lumpur, Malaysia U TURN SERVICE Full timeJob Responsibilities: - Assist on uploading item/product on Marketplace - Handle customers enquiries, requests - Undertake any other duties as-and-when assigned by the Management **REQUIREMENTS**: - Must possess minimum SPM - Experience in customer service roles is desirable. - Past working experience in contact/call center are encouraged to apply -...
-
Customer Service Representative
7 months ago
Kuala Lumpur, Malaysia GlobalBlue_IT Full timeThe Role Join our growing team as a Customer Service Representative and provide excellent support to customers across the Asia Pacific region. - Handle complaints and provide appropriate solutions. - Maintain quality and standards by following company guidelines and policies. Skills & Experience Required - Excellent and highly effective verbal and written...
-
Supervisor (Gps)
7 months ago
Kuala Lumpur, Malaysia Malaysia Airline Full time**Position Title**: - Supervisor (GPS) **Reports To**: - PPC Engineer **Role Purpose**: - The position is to assist the Executive Ops to ensure smooth operation in GPS and MABES Operations. **Key Accountability**: - Profitability - To ensure all manpower claims towards MABES & Group Property are accurate in term of (Per Head /OT Req ) -...
-
Customer Service Representative
7 months ago
Kuala Lumpur, Malaysia Endless Cafe Full time**This is a long term position** **Overview** We are currently seeking a highly motivated and customer oriented individual to join our team as a Customer Service Representative army Surplus store offering military gears and apparel in Canada, USA and Dubai. In this role, you will be the main point of contact for our customers, ensuring their inquiries and...
-
Customer Service Representative
7 months ago
Kuala Lumpur, Malaysia Huntsman Full timeJob Description: Huntsman Global Business Services is now looking for a dynamic individual as a Customer Service Representative. Huntsman Performance Products (HPP) is looking for a Customer Service Representative to join our team in our newly set up Shared Service Office supporting our APAC customers. This individual is an important member of a team that...
-
Customer Service Representative
7 days ago
Kuala Lumpur, Malaysia Hellocare Sdn Bhd Full timeWe are looking for a dedicated and experienced online customer service representative to join our dynamic team. As an Online Customer Service Representative, you will be responsible for providing exceptional service to our customers through a variety of online channels. **_ Responsibilities: _** - To complete daily duty on time. - To provide and support...
-
Customer Service Representative
2 days ago
Kuala Lumpur, Malaysia Hellocare Sdn Bhd Full timeWe are looking for a dedicated and experienced online customer service representative to join our dynamic team. As an Online Customer Service Representative, you will be responsible for providing exceptional service to our customers through a variety of online channels. **_Responsibilities: _** - To complete daily duty on time. - To provide and support...
-
Customer Service Representative
1 month ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hello Dental Clinic Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at Hello Dental Clinic.The successful candidate will be responsible for providing exceptional customer service, handling administrative tasks, and ensuring the smooth operation of our front desk.About the Role:Salary...
-
Customer Service Representative
2 days ago
Kuala Lumpur, Malaysia Mann Travel & Tours Sdn Bhd Full time**Responsibilities**: - *OBLIGATORY TO HAVE DRIVING LICENSE* - *PREFERABLY LIVE NEAR AMPANG* - Job Summary - Customer Service Representative - A Customer Service Representative (CSR) is responsible for providing the utmost professionalism and exceptional customer service. The primary purpose of the CSR is taking bookings and explaining the terms of rental...
-
Supervisor (Gps)
7 months ago
Kuala Lumpur, Malaysia Malaysia Airlines Full time**Reports To**: - PPC Engineer **Role Purpose**: - The position is to assist the Executive Ops to ensure smooth operation in GPS and MABES Operations. **Key Accountability**: - Profitability - To ensure all manpower claims towards MABES & Group Property are accurate in term of (Per Head /OT Req ) - Profitability - To supervise warehouse activity are...
-
Customer Service Officer
2 weeks ago
Kuala Lumpur, Malaysia Samsung Authorized Service Center Full time**Customer Service Representative** **Samsung Authorized Service Center (One Mobile Care SDN BHD)** **The Garden Mall, Mid Valley City, KL** **Responsibilities**. - Handle issues regarding client complaints and other matters. - Works with supervisors in other departments on updating information and procedures - Handle customer inquiries and feedback. -...
-
Customer Service Representative
8 months ago
Kuala Lumpur, Malaysia AS White Global Pty Ltd Full time**THE OPPORTUNITY** Our partner, a fast-growing Australian end-to-end payments and rewards solution that is tailored to the needs of business owners, is looking to expand its team and hire for Customer Service Representative! The team is on a mission to build innovative technology that empowers Australian business owners to make payments more rewarding. As...
-
Gps Technician
7 days ago
Kuala Lumpur, Malaysia Agensi Perkerjaan BGC Group (Malaysia) Sdn Bhd Full timeInstallation and maintenance of GPS devices and accessories - Troubleshooting and configuration - Field service - Unit and device preparation - Pre installation and Post installation upkeep - Tracker Unit programming, upgrading, trouble shooting and maintenance - Training new team members - Job card and record maintenance using CRM. - Manage assigned...
-
Customer Service Representative
1 week ago
Kuala Lumpur, Malaysia Hays Full timeA multiple new opportunities for customer service representative are available at multiple multinational corporations ranging from financial services, Insurance services and travel related industries group. Your new company would be an MNC with branches around the globe Due to commercial needs, several permanent Customer Service Executives are needed to...
-
Account Executive
2 weeks ago
Kuala Lumpur, Malaysia GPS CONSULTING ENGINEERS SDN BHD Full timeResponsible for day-to-day accounting duties for the company. - Full set accounts and reporting - Handle admin and human resource related tasks - Handle related functions and ad'“hoc duties as and when assigned by the Management - Liaison with both internal and external parties including auditor, tax agent, company secretary, government bodies, etc. We are...