Ticket Specialist- Airline or Aviation Industry

**Job Title**: - Lead, ITBP Airline Operations (Ground Operations) **Reports To**: - Senior Manager, ITBP Airline Business **Role Purpose**: - Provide leadership in Digital and IT for Airline Business by building and driving execution of IT strategies to improve business results in terms of efficiency, customer experience, revenue generation, cost...

To update all ticketing & refund booking from Airlines and Distributed to all Mayflower Holidays, Agent, Corporate Client, New Agent registration etc. - To update ticketing & refund airlines in system - To assist airlines refund (GDS/ RAA) - To support team for emergency services - To ensure refund are submitted before deadlines meeting...

**Position Title** - Executive, Customer Relations **Reports To** - Assistant Manager and Senior Executive, Customer Relations (Feedback Management & Operation) **Role Purpose** - Responsible to assist Assistant Manager and Senior Executive of Customer Relations to perform analysis, data management, monitoring and reporting. Expected to provide excellent...

**Duties and Responsibilities** - Familiar with SABRE GDS (Global Distribution System) System, Fare database, Scripts, Microsoft Office and other systems that are in use for reservations and ticketing - Knowledge of Reservation, Ticketing, Issue, Re-issue, Re-scheduling, Refund - Understand the client’s needs and anticipate travel needs in order to provide...

Requirements: 1) Excellent knowledge of computer reservations systems, GDS systems, and b2b travel business 2) Experienced with Ticketing agent/Reservation and Strong sales skills and commercial understanding. 3) At least 1-3 years of working experience in the related field is required for this position 4) Able to work flexible hours to complete work demands...

Ticketing Staff with high level of knowledge in GDS Your core responsibilities fall in: 1) making and confirming reservations 2) issuing and selling tickets for passengers; resolving all customer queries professionally and in a timely manner either over the phone or in person. 3) liaise with all airline personnel to ensure maximum support to passengers and...

**Position Title**: - Executive, Strategic Analyst **Reports To**: - Cabin Crew Manager **Role Purpose**: - Support In-Flight Services to execute, collect and analyze data with initiatives and track status progress. Perform role as liaison and coordinator for In-Flight Services and stakeholders. **Key Accountability**: - Provide admin support in...

**Reports To**: - Senior Manager, ITBP Airline Business **Role Purpose**: - Provide leadership in Digital and IT for Airline Business by building and driving execution of IT strategies to improve business results in terms of efficiency, customer experience, revenue generation, cost reduction and IT Security. **Key Accountability**: - Set direction on IT...

**Job Title**: - Creative Lead - Copywriter **Reports To**: - Commercial Comms & Creative Strategy Head **Role Purpose**: - Are you the maestro of words, spinning tales that enchant and captivate? If so, Malaysia Airlines has a seat reserved just for you. Step into the spotlight as our Creative Lead - Copywriter and become the driving force behind our...

**Position Title**: - Executive, Cargo Ramp Handling - MAB Kargo Sdn Bhd **Reports To**: - Manager, Cargo Ramp Handling **Role Purpose**: - The position is to manage KUL Operations on administration, effective control of the Ramp Airside Handling for Customer Airlines and Malaysia Airlines and operational efficiency of the Ramp Airside & Transshipment...

**Job Title** - Executive, Partnership Airlines & Non-Air **Reports To** - Manager, Enrich Partnership **Department** - Enrich (21HEQ7325) **Role Purpose** - This role in Partnership team is to drive profitability by achieving yearly sales target of Enrich Points to partners, Airlines and non-air accrual / redemption revenue by creating compelling...

To provide **travel management services** to existing clientele base, and more in the sales pipeline, contributing a healthy sales mix for business sustainability in Wholesale & Corporate Ticketing Department. - Provide services according to customer’s request, meeting the agreed SLA (service level agreement). - Able to manage 24/7 call center services -...

To provide** travel management services** to existing clientele base, and more in the sales pipeline, contributing a healthy sales mix for business sustainability in Wholesale & Corporate Ticketing Department. - Provide services according to customer’s request, meeting the agreed SLA (service level agreement). - Able to manage 24/7 call center services -...

**Job Title**: - Assistant Manager, oneworld **Reports To**: - Head, Regulatory Affairs **Role Purpose**: - Functions as the oneworld Project Director (oPD) directing, implementing, and coordinating all oneworld activities and projects within MAB as agreed by the oneworld Management Team and Governing Board. **Key Accountability**: - Ensuring all...

To provide **travel management services** to existing clientele base, and more in the sales pipeline, contributing a healthy sales mix for business sustainability in Wholesale & Corporate Ticketing Department. - Provide services according to customer’s request, meeting the agreed SLA (service level agreement). - Able to manage 24/7 call center services -...

One of the largest airlines in Asia is looking for experienced Marketing Executive to enhance its brand visibility, expand customer base, and ultimately contribute to the company's growth and success. **Main Responsibilities of the Marketing Specialist role**: - Plan and execute marketing campaigns to promote airline services, special offers and seasonal...

**Reports To** - Assistant Manager and Senior Executive, Customer Relations (Feedback Management & Operation) **Role Purpose** - Responsible to assist Assistant Manager and Senior Executive of Customer Relations to perform analysis, data management, monitoring and reporting. Expected to provide excellent customer support by delivering accurate and timely...

**Position Title**: - Assistant Manager, Groups **Reports To**: - Senior Manager, RM Systems and Insight **Role Purpose**: - Deliver and implement MAG revenue plan and strategies for group bookings through rigorous, constant, and forensic evaluation and analysis and competitive positioning to implement optimal approach.. **Key Accountability**: -...

Job Description: - Assist clients in planning and booking their travel itineraries, including flights, accommodations, transportation, and activities. - Handle and follow up pre-payments for all bookings which have been made. - Handle inquiries and resolve issues promptly to enhance the customer experience. - To create booking with supplier, prepare...

Job Description: - Assist clients in planning and booking their travel itineraries, including flights, accommodations, transportation, and activities. - Handle and follow up pre-payments for all bookings which have been made. - Handle inquiries and resolve issues promptly to enhance the customer experience. - To create booking with supplier, prepare...