Product Owner

2 months ago

Kuala Lumpur, Malaysia Standard Chartered Full time

**Job**: Retail Banking

**Primary Location**: Asia-Malaysia-Bukit Jalil KL

**Schedule**: Full-time

**Employee Status**: Permanent

**Posting Date**: 09/Feb/2024, 4:31:55 AM

**Unposting Date**: Ongoing

**Role Responsibilities**

Standard Chartered’s diverse footprint across 63 of the fastest growing markets in Asia, Africa and the Middle East creates unique opportunities for passionate, motivated and highly skilled people who want to make a difference. We are changing the way people think about banking. We are changing the way we do business - becoming the digital bank with a human touch. This is your opportunity to be part of a growth story in an industry that is reimagining how customers are getting better, faster experiences and convenience through digital technology.

If tackling complex challenges excites you, then join our Digital Banking - Web Team where you will get to collaborate and work on solutions across business and functions to drive the transformation and deliver better experiences to our customers. We constantly strive to reduce time-to-market and streamline our processes. We follow agile methodology and work to embed an improvement habit across the bank.

**What’s in it for you?**

As a Product Owner in our cross-functional squads, you will drive the outcomes of the squad to deliver on their objectives and key results. You will build and prioritise the product backlog to achieve business goals and manage stakeholder relationships to align expectation, prioritisation and overall product roadmap.

**RESPONSIBILITIES**

The PO is responsible for:

- Representing the stakeholders, and has the mandate to prioritise scope(functions/features) on behalf of the business
- Creating and maintaining a prioritised Product Backlog, ensuring it is visible, transparent and clear
- Preparing the Agile Execution Document, including the Initial Release Plan and other associated mandatory milestones and tracking and reporting delivery against the Initial Release Plan
- Clearly communicating priorities, objectives/goals, mission and acceptance criteria to the Agile Delivery Team
- Ensuring the Agile Delivery Team members understand items in the Product Backlog to the level needed
- The PO may ask the PgPMO or Scrum Master to update the Clarity data on their behalf.
- Ensuring that all submissions to committees (status reports, AED, Red packs, Closure Reports etc.) are of the right quality and are timely.
- Communicating progress outside the core Agile Delivery Team including reporting RAG status to PgSC
- Ensuring Project deliverables are of the desired quality and have appropriate endorsements/ sign-offs
- Transitioning and hand over to BAU.
- Owning the review of Benefits over the lifecycle
- When requested, presenting the Agile Delivery Closure report to the PgSC or PRC before the Project is closed.

They are the sole person (not a committee) responsible for managing the Product Backlog. While the PO may represent the desires of a committee in the Product Backlog, those wanting to change a Product Backlog item’s priority must request the PO to do so. For the PO to succeed, the entire organisation must respect his or her decisions. The PO’s decisions are visible in the content and prioritisation of the Product Backlog. The Development Team needs to work from the prioritised product backlog as agreed with the PO. They should not be requested to work from a different set of requirements by any other stakeholders.

**Outputs**
- Implementing world class digital banking products with highest quality standards.
- Implementing channel agnostic capabilities developed in global stack thereby enabling true global solutions that can be delivered across all RB markets.
- Experience in Digital Banking Initiatives, especially on Online Banking, Mobile Banking, Wearables, or any other digital channels or devices
- Understanding the Customer Experience design and user experience principles.
- Certified Product Owner and understanding the agile delivery principles and basic knowledge about Scrum.
- Strong Communication Skills
- Strong Business acumen
- Good understanding about digital developments and customer expectations from digital banking products and services.
- Experience using tools such as Azure DevOps, Sharepoint, Jira, Confluence, etc.
- Good understanding about Mobile Apps, mobile operating systems and digital banking / finance apps in the market

**Risk Management**
- Responsible for identifying, assessing, monitoring, controlling and mitigating risks to the Group as well as managing them.
- Responsible to interpret the Group’s financial information, identify key issues based on this information and put in place appropriate controls and measures.

***Governance**:

- Awareness and Understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role.
- Collaboratively work with internal stakeholders and local regulators to addr

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