Service Improvement Lead

AstraZeneca is a global, innovation-driven BioPharmaceutical business that focuses on the discovery, development and commercialization of prescription medicines for some of the world’s most serious disease. But we’re more than one of the world’s leading pharmaceutical companies. We are trusted partners who are connected and integrated across the...

Help drive performance, customer-centric culture, and one inspiring environment aligned with Customer Experience strategy and business plan. - Provide outstanding leadership and motivation, and take ownership of team results in continuously monitor team performance and highlight discrepancies with action taken on the spot to align with company goals and...

**Main purpose of the job**: - To be the liaison person with Processing Department (PD) Section Heads on PD's need in respective areas of improvement and practically of proposed enhancement on process improvement and as well as the system enhancement. - Leads and/or facilitates projects or operation improvement teams. - Ensure all project deliverables and...

**About The Association** At The Association, our impact is global. We help people build and grow careers that improve their lives, help communities succeed, and help countries build strong economies. Together, we lead the most influential body of professional accountants and shape the future of the global accounting profession. **Summary of Role**: -...

Johnson & Johnson is currently seeking a **Warehouse, Distribution & Customer Service Lead **to join our Supply Chain Deliver team located in Bandar Sunway. For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of...

**Company Description** At NEXTDC we have been building the heart of Australia’s high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the broad requirements of local and international companies. We are establishing a new data centre in Petaling...

Job Highlights: 1) Hybrid Work Environment 2) Free Parking 3) Conducive Working Environment Job Description: Overview The Technical Support Assistant Team Lead for Concur and DocuSign is an important member of the Operational Support Dept. Supporting travel expense management, compliance, governance, automation of signature approvals, process improvements,...

At Teleport, we are on a mission to reimagine logistics and launch the services that truly empower modern day businesses. Today, that means connecting Southeast Asia through door to door delivery services in under 24 hours. Our deep integration with Airasia’s network and infrastructure puts us in a unique position to achieve what otherwise sounds...

TRAINING - Provides Training support for KL Hub which includes: - New Hire Training - Refresher Training - New product/Process training - Development and Soft Skills Training - Facilitate CSIA training for APAC region when needed. - Continuously improve and develop training materials in accordance to current processes and updates. - Create, update, and...

**Your role in Heineken** As a Process & Control Improvement Executive, your roles and responsibilities are outlined as follows: **Control Monitoring** - Monitors and tests control effectiveness and drives the implementation of remediating actions. - Ensure appropriate actions in place. Tracks and monitors the progress of remediating activities. **Process...

**Open Position: Travel & Expense Team Lead (APAC Shared Services)** An APAC Shared Services Company is currently hiring for Travel & Expense Team Lead to join them in the Selangor office. **Key responsibilities include**: - Work with business partners to develop and monitor Travel & Expense (T&E) spending and other metrics, including use of dashboards...

385816BR **S2P Service Delivery & Innovation Lead**: Malaysia **About the role** **Location**: Malaysia - **About this role**: The purpose of this role is to provide key insights into their Regional and Customer’s needs, and play a key role in designing and implementing standardized Service Delivery models that meet the region/customers’ needs and...

Develop and improve cloud services in close collaboration with the business users and suppliers to meeting the service level agreements (SLAs), making sure the clients are satisfied and service delivery processes for the Product teams/Domains are in optimal shape. What we ask - Bachelor’s or Master’s Degree with a minimum of 8-10 years’ experience in...

Identify business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options. -Generate qualified leads by expanding sales funnel. -Sell AVANA as a platform by establishing contact and developing relationships with prospects; recommending solutions. -Maintain relationships with clients by...

Education : EQUIVALENTEXPERIENCE **As a leading global animal health company, Elanco delivers innovative products and services to improve the health of pets and farm animals around the world because we believe making animals' lives better, makes life better. Since 1954, we have provided solutions that support veterinarians, farmers and pet owners to advance...

Your tasks We are seeking an experienced CRM IT Operations Lead to be part of our team, to lead and manage our service department for ensuring efficient service delivery and customer satisfaction. As the IT Operations Lead of our CRM solutions, you will also be the IT Rollout Lead for our ongoing Customer Engagement Program. You will drive and ensure...

Objective Develop I-Tap product: - We are looking for an innovative Lead developer to develop and implement systems architecture that will meet business needs. The Lead developer’s responsibilities include gathering requirements and functional specifications, assessing the current software systems in place in order to identify areas in need of...

We are seeking a highly motivated and results-driven Business Development Lead to lead business development initiatives across HR services, focusing on payroll, HR information systems, administration services, training, recruitment, and contract workforce outsourcing.**Key Responsibilities:**Strategic Business DevelopmentDevelop and execute strategic...

**Role Responsibilities**: - Responsible for tactical planning, operational leadership, organization, and governance, acts as the supporting decision-maker for matters relating to Japan security delivery from Malaysia - Responsible for business development, assisting the Security Delivery Head & Capabilities Leaders with aligned activities - Manages...

**Summary** Desktop Team Lead is responsible for providing leadership support and direction of the daily activities of End User Computing Team. The position oversees, monitor, and participates in various workstream tasks of the end user computing environment. Support may include but not limited to, hardware and software, printers, projects management, ITSM...