Assistant Manager Technical

6 months ago

Kuala Lumpur, Malaysia HSBC Full time

-Job description

**Business: Markets & Securities Services**

**Open positions: 01**

**Role Title**:Assistant Manager Technical**

**Global Career Band: 7**

**Location (Country/City): Malaysia/Kuala Lumpur**

**Recruiter Name**:Nana Nasrudin**

***

**Why join us?**
- Reconciliations, Fee & Billing is a utilities operation group supporting all main product lines. In Reconciliations, Fee & Billing, we have the Reconciliations process composed of the following groups: Asia Pacific, Europe, France, Middle East/North Africa and United States. The Reconciliations group’s responsibility is to ensure the integrity and consistency of trade and accounting information recorded in the various systems utilized by the business, and the general ledger and sub-ledgers. It will include but not be limited to intersystem reconciliations and external cash and stock reconciliations.
- The job holder is responsible for managing his/her work allocation and process them on a timely basis. They are also responsible for the PLA adherence and also the risk associated with the process and thus they should be aware of the PLAs and process standards that govern the process to which they are associated with. The job holder is responsible for timely identification and escalation of issues for timely resolution and will be working alongside other reconcilers and assistant managers.
- Training materials including procedures and escalation steps will be given to the job holder to ensure consistency and effectiveness once the job holder is ready to take on the work.

**The Opportunity**:

- Understand the processes’ functions and objectives irrespective of Business Areas
- Understand Management Information requirements and produce Weekly and Monthly MI reports for Management.
- iCATS are updated in timely manner.
- To manage the resources on the floor by creating and implementing Leave Planner for the team.
- Prepare and Update Emergency Escalation Plan for Operations Teams. (BCP).
- Provide leadership and customer service to all, both top and lower Management, consistent with Group and Company policies and standards. Leading a cohesive team, working in a supportive team environment driven by people centric values.
- Provide support for any ad-hoc project to the Head of Operations and Operation teams for any work involving collation, analysis, forecasting and budgeting relating to Operational data.
- Maintains HSBC internal control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators.
- The need to implement the Group Compliance Policy, as applicable to their role.
- The requirement for each employee to be aware of the Operational Risk scenario associated with their role and to ensure that all actions during their employment with HSBC take account of the likelihood of operational risk occurring.

**What you’ll do**:
**Leadership & Teamwork**
- To lead innovation and change within their respective teams and to inculcate a positive environment where team members feel encouraged to contribute and drive improvements within the process.
- To provide support for any ad-hoc project to the Head of Operations and Operation teams for any work involving collation, analysis, forecasting and budgeting relating to Operational data.
- To build a strong control culture to prevent any operational losses by establishing forums and methods to scrutinize exceptions/errors and to prevent potentially fraudulent situations through strong internal audit and staff feedback mechanisms.
- To motivate and develop teams to meet business objectives.
- To create a robust team environment where skills, knowledge and best practices are openly shared to achieve individual, team and business goals.
- To proactively suggest and design improvements in process workflows.
- To assist in managing day-to-day operations and trains peers as needed.

***

**Risk & Control**
- Lead for DIM updates and regular reviews.
- Embeds risk and control principles in daily processes (e.g. Information security, segregation of duties) to their work and any under their supervision.
- Ensure completion, control and adherence to SLA by use of appropriate daily and weekly checklists.
- Perform regular quality and control checks on assigned reconciliation queues.
- Manage internal errors and internal quality trend. Suggest, implement and monitor preventive measures.
- Lead resolution and monitoring of NFR or audit issues. Active participation in Risk and Control forums.
- Ensure full involvement in GFA/Compliance reviews.
- To effectively manage the implementation of reporting tools and guidelines for all processes, identifying and escalating issues for resolution as appropriate.
- To fully communicate and implement procedural changes and initiatives.
- To manage contingency planning for the teams and process.
- To create and design reporting templates and tools for operations.

**Results Orientation**
- Bri

  • Technical Assistant Manager

    2 months ago

    Kuala Lumpur, Malaysia Prudential plc Full time

    Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

  • Technical Assistant

    6 months ago

    Kuala Lumpur, Malaysia CR3 (MALAYSIA) SDN BHD Full time

    As a Technical Assistant to provides support and assistance in our organization. **Responsibilities**: - To assist in coordinating technical projects within the organization. - To prepare and maintain reports related to technical data. - To Ensure proper organization and accessibility of technical documents. - To troubleshoot all technical issues. - Able...

  • Assistant Manager Technical

    6 months ago

    Kuala Lumpur, Malaysia HSBC Full time

    -Job description **Business: Collateral Services** **Open positions: 1** **Role Title: Assistant Manager Technical** **Global Career Band: 7** **Location (Country / City): Kuala Lumpur, Malaysia** **Recruiter Name: Nana Nasruddin** **Why join us?** Collateral & Valuations is split between roles: - Client Facing & Data Quality. Portfolio Matching is a key...

  • Technical Assistant

    5 months ago

    Kuala Lumpur, Malaysia Unison Consulting Pte Ltd Full time

    The Technical Assistant is responsible to prepare Knowledge Based articles and SOPs & other supporting documents to communicate complex and technical information more easily He/She able to develop, gather and disseminate technical information through organizational communication channels using readily available infrastructure tools and devices. Experience...

  • Technical Assistant

    6 months ago

    Kuala Lumpur, Malaysia Vinarco Full time

    Job Description: **Client**: A subsidiary of a leading oil and gas exploration and production company. **Location**: Kuala Lumpur, Malaysia **Type of hiring**: 1-3 years Contract **Responsibilities**: - Assist Geologist and Geophysicist to maintain standard technical drawing, guided and monitored by senior staff by: - Draft and complete various scales...

  • Assistant Manager, Technical Services

    2 months ago

    Kuala Lumpur, Malaysia Malaysia Airline Full time

    **Job Title**: Assistant Manager, Technical Services **Reports To**: Manager, Technical and Planning **Role Purpose**: - To manage MW Continuing Airworthiness Management aircraft maintenance programme, reliability and engineering activities. - To ensure that company's aircraft, engine, component and associated equipment perform to specification as...

  • Accounts Clerk

    5 months ago

    Kuala Lumpur, Malaysia CWS Firm (Virtual Assistant) Full time

    Responsible and ensure financial information and accounting records are accurate and up-to-date and ensure accuracy in financial reporting so that the company remains solvent and can pay its debts. Other duties and responsibilities include: - 1) book-keeping and general accounting 2) handle the data entry and daily financial records, 2) adding up all the...

  • Pi-af Assistant Programmer

    5 months ago

    Kuala Lumpur, Malaysia ALFAMELI TECHNICAL SERVICES SDN. BHD. Full time

    [1] Assistant Programmer / Coder Managing PI server and PI-AF coding development for PGB GPU Technical Centre digitalization programs and projects. The work involves code replication, modelling and simulations for newly configured digital programs. [2] Documentation / Narrative writer Develop documentation and narrative for the written PI-AF code for ease...

  • Technical Assistant

    6 months ago

    Kuala Terengganu, Malaysia AMIR VISION SDN BHD Full time

    1. assist technical and owner communicate with ship building 2. assist technical and owner provide documentation regarding 29m MPS 3. Assist technical & owner provide monthly progress report 4. responsibility in tracking technical spare part 29m MPS 5. assist technical in inspecting the condition of vessel once job don 6. assist technical in attend hygiene...

  • Assistant Manager Technical

    5 months ago

    Kuala Lumpur, Malaysia HSBC Full time

    -Job description **Business: Markets & Securities Services** **Open positions: 01** **Role Title: Assistant Manager Technical** **Global Career Band: 7** **Location (Country/city: Malaysia / Kuala Lumpur** **Recruiter Name: Nana Nasrudin** **Why join us?** - Reconciliations, Fee & Billing is a utilities operation group supporting all main product...

  • Technical Manager

    6 months ago

    Kuala Lumpur, Malaysia iMocha Sdn Bhd Full time

    **Title : Technical Manager** **Report to : General Manager** **Job Accountabilities** - Manage development team consisting of Technical Leads, Senior and Junior Software Engineers - To improve the tech team cohesiveness and to ensure teamwork, training, transition of technical stack as well as new technologies to the team - Delegate technical...

  • Technical Manager

    6 months ago

    Kuala Lumpur, Malaysia Agensi Pekerjaan Alpha Alliance Sdn Bhd Full time

    Job Responsibilities: 1)Assist Project Manager or Technical Chief Engineer on project drawing design management. 2)Prepare and manage the project specifications, standards and other configuration plan, develop technology and quality management systems based on characteristics of the project work 3)Prepare the construction design, method statement, and...

  • IT Technical Manager

    5 months ago

    Kuala Lumpur, Malaysia Sherwin-Williams Full time

    This role will provide proactive guidance for solution design with internal and external systems to facilitate maximum utilization of the Applications for business success and recommends solutions that enable the organization to achieve its goal. Provide leadership guidance for global implementations, project, and support. Here, we believe there’s not one...

  • Cae Technical Manager

    2 months ago

    Kuala Lumpur, Malaysia CAD-IT Consultants (Asia) Full time

    **About CAD-IT**: Established in Singapore in 1991, our vision is to be the preferred Industry 4.0 partner to our valued customers and a key global contributor to the successful use of innovation and technology. Our mission is to provide world-class Industry 4.0 solutions, thereby helping our customers and their supply chains achieve greater innovation,...

  • Technical Sales

    5 months ago

    Kuala Lumpur, Malaysia Agensi Pekerjaan ASK Resources Sdn Bhd Full time

    **JOB RESPONSIBILITIES** - Lead the development and expansion of Phenolic Tackifier Resin business. - Support GM, Technical Sales & Support in export markets and other specialty resins. - Provide technical support and recommendations to customers; troubleshoot complaints. - Conduct trials for new/improved product launches and maintain knowledge of customer...

  • Technical Project Manager

    5 months ago

    Kuala Lumpur, Malaysia YTL-Sea Digital Bank Project Full time

    **Job Description**: Our Technology team is the backbone of our business. We pride ourselves in assisting the digital bank develop a competitive advantage through innovative initiatives, effective and efficient use of data and deploying digital technology solutions that help achieve both the bank’s strategic goals and meet operational requirements. The...

  • Assistant Manager, Technical Services

    2 months ago

    Kuala Lumpur, Malaysia Malaysia Airlines Full time

    **Reports To**: Manager, Technical and Planning **Role Purpose**: - To manage MW Continuing Airworthiness Management aircraft maintenance programme, reliability and engineering activities. - To ensure that company's aircraft, engine, component and associated equipment perform to specification as required by company and Civil Aviation Authority Malaysia...

  • Audit Assistant Manager

    6 months ago

    Kuala Lumpur, Malaysia AGENSI PEKERJAAN TERRA STAFFING SOLUTIONS SDN BHD Full time

    **Audit Assistant Manager (Technical & Training)** Our Client is looking for an Audit Assistant Manager (Technical & Training) that will be based in kuala lumpur in their large auditing firm. **Role and Responsibilities** 1. Conduct virtual and inhouse training to auditors 2. Keep auditors updated on the new accounting standards and regulations 3....

  • Technical Manager

    6 months ago

    Kuala Lumpur, Malaysia BEEZEEBEE HUB PLT Full time

    Experience: Must have handled and maintained CCTV Systems and Access Systems (doors and barriers) Roles and Responsibilities: 1. Manage technical issues of customers to ensure customers experience minimum technical downtime. 2. Setting up a team and managing the team inclusive of training. 3. Installation and commissioning of hardware at customer...

  • Technical Manager

    6 months ago

    Kuala Lumpur, Malaysia IT Consulting Company Full time

    The Technical Manager assists our infrastructure engineers and NOC in 2nd and 3rd level support to clients. - Be the 2nd and 3rd level support to infrastructure engineers and NOC. - Report to Head, NOC on any issue that could significantly impact service experience. **Requirements**: Minimum 8 years’ hands-on experience in supporting IT infrastructure for...