Customer Service Executive

1 week ago


Bayan Lepas, Malaysia Agensi Pekerjaan Asia Recruit Sdn Bhd Full time

Support customers to place online orders with the client.
- Processing payments and confidential client information in a manner that is precise and safeguards the customer’s personal and financial payment data at all times.
- Pro-actively support customers to mitigate the risk of damage to the client’s brand and customer loyalty.
- Identify and escalate priority issues through appropriate channels as and when necessary.
- Works harmoniously with other team members to identify better ways of working and promotes a culture of continuously improving the customer support experience
- Maintains and improves quality of service by sharing suggestions and recommendations.
- Keeps job knowledge and skills up to date by attending training and continuously learning.
- Meets all key performance indicators set by the company and client.
- Adheres to the policies and procedures set by the company and client.

Pay: RM2,800.00 - RM3,300.00 per month

**Benefits**:

- Opportunities for promotion

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Night shift
- Rotational shift

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Bayan Lepas: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- On a scale of 1-10, how would you rate your spoken English skill?
- On a scale of 1-10, how would you rate your written English skill?

**Education**:

- Bachelor's (preferred)

Expected Start Date: 05/20/2024



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