Customer Service

**Customer Service Executive** **Xiaomi Authorized Service Center (One Service Republic SDN BHD) - Melaka** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Minimum SPM Speak Malay and English - Willing to learn & start from below - Availability to work shift...

Job Description: - Share catalogues with customers (vape products) - Respond to all customer inquiries - Promote the latest company promotions - Manage documents related to delivery orders and invoices - Handle any ad hoc tasks **Requirements**: - At least 1-year customer service experience - Diploma/ Degree holder - Willing to work in Melaka - 6 days...

Resolve complaints and handle service issues - Updating customer records in google sheet - Print consignment and process orders from Shopee, Tiktokshop, Website and WhatsApp - Help sales and marketing team to prepare samples or products for PR package / booth / event / retail setup - Analyze bad reviews or low rating products on all platforms - Update all...

Job Scope - Attend to client enquiry via whatsapp / calls - Arrange client appointment with technician team - Follow up with client on payment - Key in receipt upon client payment Requirement - Willing to reply to client enquiry out of working hour - Experience in customer service is an advantage **Job Types**: Full-time, Permanent **Salary**: RM2,000.00...

Job Scope - Attend to client enquiry via whatsapp / calls - Arrange client appointment with technician team - Follow up with client on payment - Key in receipt upon client payment Requirement - Willing to reply to client enquiry out of working hour - Experience in customer service is an advantage **Job Types**: Full-time, Permanent Pay: RM2,000.00 -...

**Job Summary** **Responsibilities**: - Answer customer inquiries and provide information about our products and services - Resolve customer complaints and issues in a report to company system - Process customer orders - Maintain accurate customer records and update databases - Collaborate with other departments to ensure customer satisfaction -...

Effectively manage large numbers of customer inquiries. - Follow communication procedures, guidelines, and policies. - Keep records of customer interactions, process customer accounts, and file documents. - To be constantly guided by the company's service standards. - To efficiently handle customer inquiries. - To ensure customer satisfaction by providing...

To provide customer service, service information and resolving problems for shoppers, members and merchants at Dataran Pahlawan Mall. - Encourage new memberships sign up by promoting at strategic locations in the mall. - To recruit DPMM members based on the set KPI. - Update of members information in membership database. - Assist new member enrollment and...

Responsible to handle inbound calls and assist with customers’ inquiries and feedback pertaining to the company products and services. - Provide accurate and understandable information to all customers and support partners. - Ensure customer issues and/or complaints are either addressed or escalated to the appropriate level. - Ensure all follow ups are...

**Responsibilities** - Follow up & service customers’ enquiries or bookings, before and after sales - Achieve sales target - Help customer service managers in any administrative arrangement **Requirements**: - Must be able to work on shift, weekends and Public holidays - Service-oriented with good interpersonal and communication skills - Must be able to...

**Overview** - A Customer Service Officer is responsible for providing frontline services in areas such as manning the lobby information counter, liaising with patients and caregivers for enquires and any other assistance. - S/He is able to combine excellent customer service and problem-solving skills, with the ability to work both independently and as part...

Job Description: - Providing friendly, professional, and comprehensive responses to customer inquiries about products, services, or related issues. - Recording and updating customer information, including personal details, orders, complaints, and interaction history, in the customer management system. - Handling customer complaints carefully and providing...

**Primary Job Functions**: - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information - Meet personal/team qualitative and quantitative targets - Handle...

We are one of the leading players in the fast-growing online service industry. Our mission is to provide convenient, reliable, and safe transportation & delivery solutions to our customers. With our innovative technology and commitment to excellence, we are reshaping the way people receive service in Malaysia. **Our team is constantly expanding, so our...

_**MALAYSIAN FEMALE ONLY**_ **Responsibilities**: - Prepare & communicate with our clients from signup until checkout. - Establish a good rapport with our clients, fulfilling client's needs and manage client's feedback. - Co-ordinate with internal departments to deliver quality services to clients. - Execute related administrative...

**The Important Role** **You will play an important role in**: - Engaging in all forms of consumer and wholesale customer service. - Monitoring, updating, and conducting live chats across company eCommerce and social media channels - Processing wholesale purchase orders and liaising with our warehouse team to oversee the timely dispatch of orders. -...

**The Important Role** **You will play an important role in**: - Engaging in all forms of consumer and wholesale customer service. - Monitoring, updating, and conducting live chats across company eCommerce and social media channels - Processing wholesale purchase orders and liaising with our warehouse team to oversee the timely dispatch of orders. -...

Receive all request or complaint work orders made by user via telephone or (hardcopy) request form and register it in the Management Information System or ASIS. - Determine whether the work requested is within the contract scope, listed or unlisted activities, scheduled or non-scheduled work. - For request with priority status ‘emergency’, assign the...

Job description: - managing in customer service / sales coordinator. - handling order from customer. - preparing quotation and invoice for customer. - managing daily administrative task. - managing task followed by S.O.P. Requirement: - good in calculation. - has experience more than 1 year in customer service field. - has a strong personality and can...

Customer service cum Logistics Executive. 1) In-charge of day-today operation of the Customer Service Department to ensure efficient and timely processing of orders, deliveries and related activities. 2) Responsible for all logistics related function of Import and Export, customs clearance 3) To liaise and obtain further information with Commercial Team...