Invoicing Coordinator, Korean Speaker

**Main responsibilities and tasks**
- Complete a basic check on all invoices including delivery note, products and quantities supplied, prices, charges, discounts, etc
- Liaise with the respective Customer Services regarding missing customer terms and prices and with the supply chain for missing or doubtful delivery notes, quantities, costs and charges
- Match the relevant delivery receipt note to the invoice when applicable
- Match the relevant supporting documents for cylinder invoices
- Coordinate and control dispatch of electronic invoices to assigned customer portfolio as per guidelines provided by Customer Services and within the set performance timeframe
- Send manual invoices to printer in local Customer Services as soon as the invoices are correct and ready for dispatch in order to minimize the invoice lay days
- Provide first point of contact for Customer Services with regard to missing invoices and copy invoice requests
- Escalate to Invoicing Manager and respective Customer Services problems related to electronic invoices dispatch failure and late invoices /delivery receipt notes
- Follow up complaints/non compliances through improvement/complaint system in place
- Create manual KRW invoice based on customer’s requirements and dispatch to them within agreed timescales
- Manage the timely and effective customer data management
- Cooperate with Credit Controller and Order team so that invoice issues are resolved smoothly
- Perform and liaise with customer to issue Korean and Revert Tax bills
- Respond promptly and completely to both client and internal enquiries
- Undertake account information to internal departments (ex; Sales Lists, Aging report)
- Need to support Korea customer and month end closing date as when required during Malaysia Public Holiday.

This position will be measured against:

- Work process efficiency
- Invoice accuracy
- Timely dispatching of invoices based on customer’s closing date
- Timely resolution of invoice related issues
- Good understanding for manual calculation
- Agreed AOP and KPI’s

**Qualifications**:

- 3 years of formal education in business/economics or finance studies or relevant working experience
- Fluent in English and Korean - both writing and speaking and listening
- Good planning and organising skills
- Good analytical skills & attention to detail
- Ability to systematically work independently and in a team, encouraging and respecting the contribution of others and volunteering information and ideas
- Able to meet deadlines through good time management and allocation of priorities
- Computer literate
- Skills and Competencies

**Job Types**: Full-time, Fresh graduate

**Salary**: From RM4,000.00 per month

Schedule:

- Monday to Friday

Ability to commute/relocate:

- KL Sentral: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Are you able to speak, read and write in Korean?

**Education**:

- Diploma/Advanced Diploma (required)