Waiter / Waitress
6 months ago
**Full job description**
- Providing excellent wait service to ensure satisfaction
- Taking customer orders and delivering food and beverages
- Making menu recommendations, answering questions and sharing additional information with restaurant patrons
- Greet and escort customers to their tables
- Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
- Prepare tables by setting up linens, silverware and glasses
- Inform customers about the day’s specials
- Offer menu recommendations upon request
- Up-sell additional products when appropriate
- Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization
- Communicate order details to the Kitchen Staff
- Serve food and drink orders
- Check dishes and kitchenware for cleanliness and presentation and report any problems
- Arrange table settings and maintain a tidy dining area
- Deliver checks and collect bill payments
- Carry dirty plates, glasses and silverware to kitchen for cleaning
- Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
- Follow all relevant health department regulations
- Provide excellent customer service to guests
**Requirements**:
- Proven work experience as a Waiter or Waitress
- Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS)
- Basic math skills
- Attentiveness and patience for customers
- Excellent presentation skills
- Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
- Active listening and effective communication skills
- Team spirit
- Flexibility to work in shifts
- High school diploma; food safety training is a plus
**Job Types**: Full-time, Permanent
Pay: RM1,500.00 - RM2,000.00 per month
**Benefits**:
- Meal provided
Schedule:
- Afternoon shift
- Day shift
- Evening shift
- Rotational shift
- Weekend jobs
Supplemental pay types:
- Overtime pay
**Education**:
- STM/STPM (preferred)
**Experience**:
- Kitchen Staff: No experience needed. training will be provided for those in need.
**Job Types**: Full-time, Part-time, Permanent, Temporary, Freelance, Internship, Fresh graduate, Student job
Pay: RM1,500.00 - RM2,500.00 per month
Expected hours: 45 per week
**Benefits**:
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Supplemental pay types:
- Attendance bonus
- Overtime pay
- Performance bonus
- Retention bonus
- Yearly bonus
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