![OZO Georgetown Penang](https://media.trabajo.org/img/noimg.jpg)
Housekeeping/room Attendant
3 weeks ago
**Demonstrate the highest standards of hospitality and deliver all aspects of service with care, attention to detail and according to established standards.**
- General
- Ensures all guest requests and complaints are handled appropriately adhering to the hotel’s general guidelines for service recovery.
- General
- Reads the logbook daily and take action accordingly.
- Provides information regarding the hotel’s facilities & services.
- Ensures to always be informed of VIP in-house and daily functions.
- Handles guest complaints in accordance with service recovery guidelines.
- Knows and strictly follows all established cleaning procedures for:
¨ Polishing
¨ Vacuuming
¨ Scrubbing
¨ Mopping
¨ Shampooing
¨ Dusting
- Completes Room/Public Area work assignment sheet.
- Knows how to operate/use available Housekeeping machinery’s and chemicals according to established standards.
- Follows all procedures for Lost and Found.
- Is familiar with and adhere to all housekeeping procedures for the issuing and return of floor masters.
- Handovers all unfinished work to the following shift.
**Job Types**: Full-time, Permanent, Fresh graduate
Pay: RM1,600.00 - RM2,000.00 per month
**Benefits**:
- Free parking
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Night shift
- On call
Supplemental pay types:
- Overtime pay
- Performance bonus
- Yearly bonus
**Experience**:
- Housekeeping: 1 year (preferred)
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