[contract] Loan

7 months ago


Kuala Lumpur, Malaysia Tan Chong Motor Holdings Berhad Full time

Contact dlinquent regularly on overdue installment and follow up with defaulters to secure payment

Negotiate with defaulter to regularise loan account and propose loan repayment arrangement as at when required

Handle delinquent customers’ enquiries and complaints

To backup and assist HP counter when needed

Handle ETCm and Dealers enquiries and complaints

Conduct field visit to customer when assigned

Analyse and recommend appropriate workout strategies to maximise recovery of debts

Supervise and monitor a team of vallers on their daily calling and target given

Good analytical skills, alert, responsible, proactive person with initiative and an eye for detail and also be able to work well under pressure

Sound knowledge of laws realating to Hire Purchase and basic accounting knowledge

To perform any other duties as assigned from time to time

Must be able to work extended hours when required

**Job Requirements**:
At least 1 to 3 years of working experience in Hire Purchase

Good commands in English, Bahasa Malaysia

Banking experience or call centre experience will be an advantage.

Good interpersonal skills.

Self-motivated with initiative to drive results within tight deadline.

Job Features

Job Category Hire Purchase



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