Social Media Moderator/customer Service Associate

**About Us** Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service Role Overview: We are seeking a...

**JOB SCOPE**: - Assist and resolve customers with their service issues, providing accurate information and ensuring closure for all cases, including those escalated outside of the team. - Engaging customer on our social media properties (contests, content, etc) to drive positive feedback - Social media monitoring around brand sentiment and reputation -...

The Social Media Executive will take a hands-on role in taking this portfolio of digital products to market, whilst ensuring effective execution of acquiring customers digitally and the complete customer life cycle. This will comprise product promotion, customer prospecting, lead generation/business development, pre-sales/technical marketing, digital sales...

**Responsibilities**: - Review and moderate all user-generated content and user profiles (either pre-, post - or reactive moderation) within forums, comments, images, videos and audio, liaising with the Legal and Community team where required. - Manage the banned user process, and track and remove previously banned users - Maintain the Moderation Guidelines...

**Job brief** We are looking for a Social Media & Business Development Specialist to attract and interact with targeted potential clients. Generally, this role is: - 70% Work From Home and we will agree on the working hours schedules. - 30% internal/external meetings in the Subang/PJ/KL may be required. In this role, you should already have a solid...

The Social Media Executive will take a hands-on role in taking this portfolio of digital products to market, whilst ensuring effective execution of acquiring customers digitally and the complete customer life cycle. This will comprise product promotion, customer prospecting, lead generation/business development, pre-sales/technical marketing, digital sales...

Overview: Content moderator jobs continue to be on the rise as the online world never stops needing content moderation. A Content Moderator is always on guard, maintaining the online reputation of a business. They screen, monitor, and approve content in compliance with the website’s guidelines. Also, they promote excellent customer service and help to...

**Responsibilities**: - Social Media Executive Job Purpose: - Manages all social media channels, campaigns, and team members to sustain an engaging audience experience and to increase audience satisfaction. Researches and analyses social media trends, including social media ad revenue and web visitor data, to improve social media presence and campaign...

The Global Nielsen Media Client Service & Sales team provides modern and effective services that meet client needs quicker, while giving Nielsen more control over how we service our clients. We will create capacity to elevate the work we do with clients to focus on market impact and business growth. We are at the forefront of customer experience and become...

'¢ Responsible for social media customer service on the company's social media platforms. '¢ Effectively and accurately engage with customer service inquiries via social media. '¢ Effectively and accurately maintains content on company's social media platforms. '¢ Participate in any required training/industry-specific certifications to maintain the...

**About Us** Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service. **Role Overview** As a Social...

**Key R**_**esponsibilities**:_. - To support the daily operations of the Marketing & Communications Department. Assist in marketing, events and promotions. - To develop, propose and write high-engagement social media and PR media content that reflects the Brand’s voice for our social media platforms and website including regular social media posts as well...

**Responsibilities**: - Manages the company’s social media accounts and posts content. - Brainstorms campaign ideas. - Monitor various social media platforms such as Facebook, Instagram, and Twitter. - Analyzes analytics to gauge the success of campaigns. - Understands the overall concept of the company, including the brand, customer, product goals, and...

Social Media Officer - Chinese Language Create social media engagement, image, and video content for social media posts across all platforms (IG Reels, TikTok, IG Live & Facebook) to maintain a strong online presence. - To do live updates on special events via social networking. - Generate ideas by creating content for copywriting. - Using social media to...

Overview: Job Summary: E-commerce Customer Success Specialist Ecommerce's Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only our users but also sellers and creators. We value user satisfaction and work on policies, rules, and systems to ensure quality. Qualifications: **Minimum Skills to...

**About Us** Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service. **Role...

We are looking for a motivated and creative individual to join our dynamic team as our Social Media Content Creator. This individual will play a key role in supporting the company’s Marketing department to handle the creation and management of our Social Media accounts. The responsibilities include content creation, leveraging social media expertise...

We are looking for a motivated and creative individual to join our dynamic team as our Social Media Content Creator. This individual will play a key role in supporting the company’s Marketing department to handle the creation and management of our Social Media accounts. The responsibilities include content creation, leveraging social media expertise...

We are looking for a motivated and creative individual to join our dynamic team as our Social Media Content Creator. This individual will play a key role in supporting the company’s Marketing department to handle the creation and management of our Social Media accounts. The responsibilities include content creation, leveraging social media expertise...

We are an established, award-winning Storytelling Agency located in Bandar Utama, Petaling Jaya, Selangor. Recently awarded agency for Best Agency Culture, GO is on the search for top calibre professionals to join our dynamic team of operators - could it be you? Drop us a line and let's catch up for a coffee and a chat. **ROLE DESCRIPTION** The Social...